Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 694

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 18
  • 131
  • 694

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Nancy

Renewed Faith in Pet Insurance!

Our Dog Oakley, a 7 month old Soft Coated Wheaten Terrier, was starting to show signs of what appeared to be a some type of sinus infection. He had a yellow/greenish discharge coming from his nose and was wheezing heavily. Of course it happened over a weekend so we decided to take him into a 24hr Vet hospital and it was a good thing we did because his nose started bleeding when we arrived at the emergency clinic. After chest x-rays, a complete blood work up and several other tests they were able to confirm he had a upper respiratory infection which luckily had not yet moved into his lungs or evolved into pneumonia. Oakley was given medication and sent home with instructions to rest. Thankfully we had just insured Oakley 2 months prior when we first got him. I was reluctant having had Pet Insurance through a different carrier on a previous dog that was a terrible experience. But upon our Vet's recommendation, I did some research (including this site) and decided to try again with Pets+Us... Best decision ever, they not only approved the entire claim (less the standard deductible & CoPay) but they paid it out into my bank account within the week. Having the reassurance of being covered makes experiences like this much less stressful in making decisions. Excellent company to deal with!
5

out of 5

POSTED: | BY: Bill Day

Awesome to deal with!

Just had our first vet visit with our new service dog, nothing wrong, just vaccinations and heart worm, etc., but the ease of dealing with Pets+Us was super. The original set up was easy to do, and the claim was processed incredibly quickly.
5

out of 5

POSTED: | BY: Colin Smith

Prompt service for a significant claim

At 9 months of age, our English Bulldog (Ollie) was diagnosed with prolapsed urethra a condition causing him serious blood loss and surgery was an immediate requirement. A brief telephone call to Pets+Us served to confirm coverage for the required surgery. Post-surgery, we filed our claim with Pets+Us via a very straightforward electronic claims procedure and the claim was processed promptly with cheque received within 2 weeks. We are well pleased with the level of service and professionalism re how our claim was handled by Pets+Us.
5

out of 5

POSTED: | BY: Mary Linington

Pets Plus Us gives fabulous service.

I recently put in my first claim to Pets Plus Us. Having dealt with Pet Plan and Pet Care in the past, I was expecting the whole process to take weeks. Yet in only a couple of days I heard back from them and in less than one week from making the claim the money had been deposited in my bank account. I couldn't believe how fast their service is. I am so impressed!
5

out of 5

POSTED: | BY: Andrea Palmer

Thank goodness for pets +us!!!

I am so thankful i chose pets+us for insurance coverage for my cats. They responded quickly when i submitted a claim for my cat Rokko who had cancer surgery. They were so kind and helpful on the phone as well!!bravo!! I would recommend them to anyone who loves their pet!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

Get a quote today

Leave a review