Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 677

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.1
  • 4.1
  • Count
  • 19
  • 130
  • 677

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Kevin

Great Service!

After all the trauma of going through an accident with my pup Marley, having Pets Plus Us there to facilitate the claim process made things so much easier. They are a great service that I would recommend to any of my pet owner friends! The staff is always helpful and attentive. I encourage all pet owners to make the worth while investment with Pets Plus Us!
5

out of 5

POSTED: | BY: Jennifer

Great help!

I have a 5 year old cat who suddenly started having kidney issues that required lots of expensive tests and treatment. I have never thought of buying pet insurance but when I took my cat in for a routine check up 6 weeks prior to some kidney issues Pets Plus Us was offering a 6 week free trial of insurance so I signed up thinking "What's going to happen in 6 weeks?". Well! On the last day I was covered I happened to take my cat in for her kidney issues and I feel so lucky to have had signed up for the trial. They covered 80% no problem and so I went home and registered for a regular monthly plan. In my case, I am truly thankful for their coverage. And when I called to ask a few questions the staff were beyond helpful and pleasant.
5

out of 5

POSTED: | BY: Marion

EXCELLENT company to have on your side.

I an so glad we decided to use Petsplus as I thought I bought a healthy puppy and when we got her home she has been sick many times and the insurance company has always come through for us. Everyone should get on board with this company, always pays immediately on claims. EXCELLENT
5

out of 5

POSTED: | BY: Clarissa Barton

What a find

I bought an adorable miniature poodle at three months and friends encouraged me to get pet insurance. I was sceptical at first. Some years ago I had cats who were very healthy up till there last year (they were 17 when they died). I had diligently paid my premiums into a competitor's plan and when I needed to claim, I received very little assistance.Anyway I decide to join Pet Plus Us. When puppy was 4 months old it was obvious he was having difficulty. He was diagnosed with bilateral lateral displacement of the patella, a congenital problem. he required surgery straight away followed by rehab. At 10 months he had to undergo a more definitive surgery and is now signed up for more rehab. I have been so impressed with Pet Plus Us. At this point I have contributed to the plan for 9 months and they have reimbursed me for the significant costs that my puppy has incurred. The staff are polite and helpful and payment is very prompt. I would highly recommend this company.
5

out of 5

POSTED: | BY: Courtney

Thank you Pets + Us!

I am so thankful that I applied for Pets + Us when I did! My 1.5 year old mutt started to limp shortly after we got coverage and what we thought was just a sore leg blew up into arthritis+ surgery+ rehab. Her surgery alone was $4000, and Pets + Us helped cover everything. Because of this we have be able to put Bella into hydrotherapy and have laser treatments done as well. We hope that she will have a long and pain-free life.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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