Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 720

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 18
  • 131
  • 720

Updated: May 29, 2024

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Ruby McDorman

Thank you so much from Hunter

It is wonderful to know that there is help available when you need it for your blessed pet. Without pet insurance, senior citizens (which we are) would not be able to help their pets have a great quality of life. This is the first time we ever had kept insurance for our labs.
5

out of 5

POSTED: | BY: Dave

Thankful for Pets Plus Us

Couldn't be happier with our pet insurance company! Fantastic customer service who's always available to answer our smallest questions. They have made it easy to be a responsible pet parent...thanks for everything you do!
5

out of 5

POSTED: | BY: Mackenzie

Wonderful Customer Service

Amazing company, everything a pet health insurance company should be!! Knowledgeable, friendly & helpful staff who truly care about their clients and have no limits when trying to help us. They are true to their word, up front and honest. We couldn't ask for more....Thank you for being there for us Pets Plus Us :)
4

out of 5

POSTED: | BY: Angela W

Peace of mind

Our puppy broke his leg ( at the breeders) and having trial puppy insurance allowed us to get the care he needed!Management was not available the day he needed surgery but it all worked out fine. It took a few weeks to receive reimbursement and there was a maximum of $1000 for the trial period but it sure helped... Overall satisfied customers
5

out of 5

POSTED: | BY: Jon J

Pets Plus Us Helped Save my Cats Life!

Pets Plus Us is the best! I am a first time cat owner and my wife convinced me to get pet insurance, after researching our options we chose Pets Plus Us, I sure am thankful I did. I was not aware of how sick a cat could get. I woke up one morning to my little guy crying in pain and not letting us anywhere near him. We rushed him to emergency vet where I found out he was blocked and could not urinate. He stayed in emergency for 5 days and they ran blood work and urinalysis frequently throughout the stay. Pets Plus Us covered the emergency fees, all the tests, his hospital stay and all the follow up care. They even cover some of his special food he is now on for life, now that is sweet! Thanks to them I did not have to limit the amount of time Loki could stay in hospital to save some money. The whole ordeal cost us over $4000 and Pets Plus Us reimbursed us promptly, no questions asked!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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