Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 683

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 21
  • 130
  • 683

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Tania

Most caring customer service I've ever received.

I've only had to call PPU a couple of times over the past two years but both times I have called, I am also incredible impressed with the level of outstanding customer service I receive. The customer services team is very engaged in what they do, they always ask how our dog is doing and express thoughtful comments when they have heard he is not well. I could not be happier with the services. Highly, highly recommended!
5

out of 5

POSTED: | BY: Shala Scott

So Easy and Simple

Great Service and Great People to work with!
5

out of 5

POSTED: | BY: Wendy Maisey

Wonderful easy process to sign up. Hope it continues.

Have been with several other insurers over the many years I have been breeding. Signing up with Pets Plus Us was super easy and pleasant.
5

out of 5

POSTED: | BY: Michael Gould

Fast, efficient and friendly carrying sincere loving staff to deal with

From the second your staff pick up the phone it's like dealing with family, they care about my pets
5

out of 5

POSTED: | BY: I.Cole

Exceptional Service

Pets Plus Us is the only company I highly recommend, They went over and beyond my expectations, the rep has been very caring and quickly responds to any of our concerns and claims, she is most pleasant and very knowledgable, our pets are part of our family and it is reassuring to know that when and if you may need medical service and we did with our beautiful dog they are there to see that they receive the best help possible.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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