5
out of 5
POSTED: | BY: Peter
Quick Claim
Our dog broke her leg so the cost was substantial. We got our claim back very quickly without any hassle.
4.1
out of 5
Number of reviews 562
Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.
Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Marion
Excellent customer service and fast claims handlin
The vet recommended this co. and we are sure glad he did as they are excellent at everyting, starting with customer service to claims payment. Our vet asks us about this co. as new to them and we said recommend them to everybody.
5
out of 5
POSTED: | BY: Dan
You can trust this pet insurance - peace of mind
What I really liked about this pet insurance was they asked for all the pet's medical history when you purchase a policy. Then they issue a statement of coverage which clearly defines what is a pre existing condition. Some conditions might only be temporary, and you can request a review of that after a certain amount of time. In my case, my puppy had some red lesions around her muzzle from play biting with all her littermates, so skin conditions were a pre existing condition. After 6 months, I called in and they asked for my dog's medical history and had the pre existing condition removed as an exclusion.
So far I've submitted claims for $100 for a runny nose, $200 for a urinary tract infection, and another $200 for some behaviour issues and to get a referral from my vet to a dog behaviour therapist (which would also be covered I believe). All have been paid quickly, no hassle. Cheque received within two weeks.
5
out of 5
POSTED: | BY: Allison Corsini
Service was superior
Claims service was excellent and they meet their commitments to their customers. Very helpful and the thing that really impressed me was that they cared, first think they asked was how was Molly doing. They made sure that I was aware that they were there for us if we needed them again. Nice feeling
5
out of 5
POSTED: | BY: Holly
No problems
I switched to Pets Plus Us after years with another company that was okay, but kept increasing premiums every year even when I wasn't making claims.
I had to get an MRI for my border collie and thankfully it only turned out to be minor nerve damage and wasn't life threatening. Pets Plus Us covered most of the (very) expensive bill, and were quick and fast (and kind).
Also, love getting my free issue of Modern Dog each month :0)
Monthly Cost
$19 – $89, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
Waiting Period
Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.
Exclusions
Pre-existing conditions are not covered.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!