Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 680

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 18
  • 130
  • 680

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

POSTED: | BY: Jennifer

Highly Recommend Pets Plus Us

Our Alaskan Malamute basically tore his ACL and needed surgery. Pets Plus Us covered the cost of the surgery as well as the medications and the laser treatment to help expedite the healing. Any questions we had we called, somebody answered and were really nice, polite, caring, and EASY to deal with! Had the reimbursements directly deposited into my bank account- No fuss! Quick and easy. A pleasure to deal with. So glad I went with Pets Plus Us! Worth every dollar!!
5

out of 5

POSTED: | BY: Richard

The best

Love pets plus us, covered the tests and it was quick and easy.
5

out of 5

POSTED: | BY: Jodie Winstanley

There when you need them to be!

We have been paying into pet insurance for 5 years and thankfully never had to use it until this past year. Our large breed dog needed to have both knees repaired from torn cruciate ligament. We thought we were going to get a run around using our insurance for the first time but boy were we wrong. Pets + Us have been amazing and have come through exactly as our plan was laid out to be. They are efficient and fair when processing claims and I would highly recommend them!
5

out of 5

POSTED: | BY: Linda

Pets Plus Us is our hero!!

We signed up for a Pets Plus Us Accident and Illness insurance policy for our French Bulldog, Pierre the day we brought him home at 3 months old. Since then, we've come to discover a plethora of issues!! Everything from a scratch on his cornea to Kennel cough to Emergency vet visits in the middle of the night. If it wasn't for Pets Plus us, my family and I don't know what we would have done. They've been able to provide peace of mind for us. During a time where worry and fear are the only emotions that exist when you bring your furbaby to the vet, you know that no matter what happens, you don't have to think twice about whether or not you can AFFORD the treatment. You never have to wonder IF you can have his illness treated, or HOW you're going to pay for that needed MRI. Pets Plus Us is there to support you. They're there to ask how he's doing, and to send a friendly follow up to make sure he's well. He's the secondary doctor and care you WANT for your baby. And we couldn't be more grateful for their team and service.
5

out of 5

POSTED: | BY: Kelly McCall

Fantastic

They have always been very helpful and super efficient. Both of my young dogs have turned out to be lemons but they have never had any problems with any of my claims for them.

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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