Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 7.7 9.4 9.2
Count 71 1969 5944

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/03/2019
By:
Nicole

As my family just passes the one-month mark of losing our dog, Ovie, I wanted to take a moment to thank Pets Best for all that they had helped us with concerning his care.
Here is a synopsis of the last year of Ovie’s life. Early September 2018, we noted...

Injury/illness
Claim Amount
Breed

Siberian Husky

Age of Pet
1 - 8
2
Out of 10
Insurer: Pets Best
Posted: 10/02/2019
By:
christian

They take 4 weeks to even get to your claim. Ask for stuff multiple times. Not consistent. Its like 3 different departments are working one claim. they say they never receive stuff one theres proof they did. They sold company a few years ago and its...

Injury/illness
Claim Amount
Breed

Belgian Malinois

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 09/30/2019
By:
Vinny's Dad

My dog likes to explore in the woods. He gets hurt now and again. Every time I have submitted a claim, Pets Best reviews it, approves it and funds it. I am used to Insurance Companies looking for a way or reason to DENY claims. What a pleasant surprise...

Injury/illness
Claim Amount
Breed

American Staffordshire Terrier

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 09/28/2019
By:
Chris Hoffman

I tell everybody who tells me they have a dog to get enrolled into Petsbest ! I can't thank them enough and want other people experience the same when the time comes and their dog is in serious need of surgery or treatment . Thank you again !

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.