Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 8.8 9.2 9.0
Count 128 945 4094

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/29/2018
By:
Adrienne

When we adopted a 6 y.o. rescue, we decided to get Pet's Best health insurance. This was the best decision we could have made. Just 6 months after we had her, she became very I'll and needed to have an infected kidney removed. The costs for all her...

Injury/illness

Renal (kidney)

Claim Amount
Over $1000
Breed

Yorkshire Terrier

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/16/2018
By:
Nancy

Very responsible and quick reimbursement. Highly recommendable pet insurance company

Injury/illness
Arthritis
Claim Amount
Under $100
Breed

Pekingese

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/15/2018
By:
Sharon Van Horne

First claim... WOW, that was so easy I thought I may have done something wrong..LOL No hassle and a VERY quick response!!

Injury/illness
Rabies vaccination
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.