By pet parents, for pet parents.
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
I have been a long time customer. I am also a professional in the veterinary field. Claims processing takes upwards to 30 days or more. You should be ashamed of yourselves and embarrassed to stand behind that. You send cut and paste policy holder info in...
Great Dane
I filed a wellness claim for one of my dogs once I had confirmed that wellness coverage had kicked in. They advertised an under 8 day turn around time, however when I called after making the claim to confirm receipt of all requisite documentation (this...
Siberian Husky
My cat is about 17 years old (a rescue, so not sure) and we have had Pets Best for about 14 years. They have seen us through UTI’s, an abscessed paw, diabetes, pancreatitis, seizures and many other ailments - and they have been a lifesaver! I wouldn’t...
Tabby
I have only used this insurance for preventive care so far. When I got the insurance a little over a year ago, claims were paid within 10 days. They advertise quick claim processing with the average claim processed in 5 days. My dog was seen on 2-15-20...
Mixed Breed
$6 and up, depending on your chosen plan.
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
$50 - $1,000 annually.
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting periods are based on the effective date, usually the day after enrolling:
14 days for illness claims
3 days for accident claims
0 days for routine care
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
© Pet Insurance Review 2020