Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.5 9.2
Count 333 2222 5549

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 01/18/2012
By:
Karen

PetsBest has given me great service and I am a very happy customer. My claims were processed fast and easily, and I could focus on taking care of my furry friend when she needed it most knowing the bills would be paid. I highly recommend them!

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 01/18/2012
By:
Nilda Gibson

My shih-tzu was diagnosed with a mass in the stomach. He was admitted to hospital for three days during the new year. The vet told me he was very very sick. The bill was almost $1,400.00. I expected a refund of about $500.00. I received close to $800.00....

Injury/illness

Gastritis/vomiting

Claim Amount
Over $1000
Breed

Shih Tzu

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 01/13/2012
By:
Susan Akervik

3 separate bills from vet for a wellness check up for golden retriever.

Injury/illness
wellness check
Claim Amount
$100 - $500
Breed

Golden Retriever

Age of Pet
Over 8 years
4
Out of 10
Insurer: Pets Best
Posted: 01/13/2012
By:
Jeannette Price

The first claim that we filed was denied, we have paid out of pocket over 700.00 and has yet to have a claim approved. Will someone please make this clear to me.

Injury/illness

Eye problem

dental surgery
Claim Amount
$100 - $500
Breed

Maltese

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.