5
out of 5
POSTED: | BY: Lynnette
Fast response
Very happy with the response on my claim. I was surprised how quickly it came and I got my check quickly too!
4.9
out of 5
Number of reviews 15,698
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Overpeck Creek Animal Hospital
POSTED: | BY: james
Pets Beat
"I had no idea if I would ever need to use this insurance and dreaded the thought of it. However when my dog started having problems we knew we had to have them addressed. After filing our first claim, I realized that this is exactly what we've been paying for and am very thankful each time we get a reimbursement to help with the unexpected costs that come with pet ownership. "
5
out of 5
VETERINARIAN: Thrive Pet Healthcare
POSTED: | BY: Kate
Tearing up when seeing such a prompt claiming assistance
My cat is currently undergoing lymphoma treatment, and he is absolutely my everything. Going through this is not only incredibly expensive, but it is also completely heartbreaking. I can barely hold back my tears every time we have to see the doctor.
During this painful time, the only real support I have found is from my friends and from my insurance, Pets Best. I am eternally grateful to you guys. I could never have imagined feeling so supported, and because of your help, I am truly looking forward to my pet's recovery.
Thank you for being the best, from the bottom of my heart.
Sincerely,
Kate and the meow of her life, Milo ❤️🐾
2
out of 5
VETERINARIAN: King Veterinary Hospital
POSTED: | BY: James
Pet Insurance
Kept refusing my claim after 3 submissions of necessary information.
5
out of 5
POSTED: | BY: Beth
Hershey owes his life to Pets Best!
Hershey is my precious Emotional support Cockapoo and I just couldn't imagine him being gone at only 6! Luckily we had Pets Best insurance and we were able to get the best care possible for a tumor pressing on his vena cava and probably Cancer 😭 but, Dr Fontes @ OSU was able to remove it and it wasn't cancer, our baby came home and is doing well, Thanks To having pet insurance, you know she never know, grateful for sure!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.