Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,145

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melissa

Pets Best Earns The Name

"Within the last two months we have recovered a very distressing diagnosis for our 9 year old Laborer Sofie. Pets Best had been amazing from the first claim through our current status of ongoing chemotherapy treatments. I can't say enough about how grateful we are for the compassion and consideration with our claims. I recommend this company to everyone who has a pet. It is worth the investment! "
5

out of 5

VETERINARIAN: Santa Barbara Humane

POSTED: | BY: Ashleigh

Pup Smile

Pets Best covered $120/$185 for my pups initial exam and bloodwork for a dental cleaning under her add on best wellness package. Highly recommend adding that on to your best benefit plan.
5

out of 5

VETERINARIAN: Livermore Family Pet Hospital

POSTED: | BY: Janet

PetsBest Pet Insurance

We are so happy we have chosen PetsBest Pet Insurance. Our Frenchie was very healthy only needed Wellness checks. Until she became paralyzed in both back legs. We had to have emergency surgery on her back, it was Christmas Eve. We were informed that our precious dog had IVDD. PetsBest reimbursed us 80% of what we paid for emergency surgery and all the care she still needs. We are so grateful we got the Insurance even though we had a healthy happy puppy.
5

out of 5

VETERINARIAN: River Trail Animal Hospital and Pet Lodge

POSTED: | BY: TANYA

Easy claims processing

I have had a great experience using the wellness portion of our plan. We always do our dogs annual visit and get a portion of it reimbursed and our overall insurance premium is less than it was with our previous insurance. They pay the claim within a couple of weeks of receipt.
1

out of 5

POSTED: | BY: Alicia

Claims get paid!

I had to bring my pet to the vet. The day of I uploaded a picture of my bill and within days my bill was reimbursed appropriately. Great job!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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