5
out of 5
VETERINARIAN: Cedar Grove Animal Hospital
POSTED: | BY: Madilene
Teeth Extraction
"They sent the first part and I had to appeal, but they quickly looked t it and sent me more refund."
4.9
out of 5
Number of reviews 15,145
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: LaVale Veterinary Hospital
POSTED: | BY: Michelle
Huckleberry Has Hope
My fifteen-year old cat was very slow and sleeping in weird positions. The vet confirmed with x-rays his osteoarthritis. The vet recommended Solensia injections. Thankfully with Pets Best, we were able to afford the monthly treatments. Huckleberry has new life and is so much happier.
5
out of 5
POSTED: | BY: Nicalette
Pets Best Insurance
I've had Pets Best for a couple years now and have never had an issue with filing claims for my pup. The claims have actually started getting processed more quickly than in the past, the last one being 2 days, and they have always been efficient. They cover items as expected per my policy. It takes me hardly an effort to submit and claim and receive notification that it's been processed. The premium is also affordable and doesn’t increase significantly at each renewal, or at least it hasn’t by much yet. Hopefully it stays that way.
3
out of 5
POSTED: | BY: Unsatisfied Consumer
First year renewal was a 60% increase in premium with no claims
Thankfully, I haven't had to submit a claim, however, my first renewal was certainly a surprise. 60% increase in premium. I wound up having to change coverages in order to keep the premium reasonable. I have 2 pets insured with them. Just be prepared for the honeymoon stage to end after the first year.
5
out of 5
VETERINARIAN: Arbor Veterinary Services, A Thrive Pet Healthcare Partner
POSTED: | BY: Paul
Epi dog
Very responsive easy claim filing great customer service recommended service highly recommended!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.