Pets Best | Pet Insurance Review

"My dog has a pretty severe reaction to the injectable version of the Bordatella shot and has to get a Benadryl before hand. I didn't know whether Pets Best would consider the Benadryl necessary and they did when the processed the claim!. I have referred many people because their processes and support are fast and friendly!

So easy to submit a claim and they were very fast to review it and to pay to my account. I’ve been very very happy with them.

Pets Best stiffs you on claims but the first on line to collect their premiums. Nothing is a covered service. Absolutely the worst.

I had to take our pug Jackson to the emergency vet late at night because he was coughing and gagging. We were worried that he had swallowed something that was blocking his airways. Fortunately, the X-rays showed that he didn't have any obstruction and gave him a cough suppressant. I submitted our claim to Pets Best that very night and they notified me the very next day of the benefits and coverage. I received the payment 6 days later. I am so relieved to have pet insurance from Pets Best as they are incredibly responsive and timely.

I honestly couldn’t be more pleased with my experience. I had completely forgotten that I had pet insurance on my three dogs. In fact, it wasn’t until I saw the upcoming premium charge at the end of the month that I remembered I had the coverage! That turned out to be such a blessing. My nine-pound little Lulu was bitten by a cottonmouth snake here in North Florida, and we were so grateful that she survived. The veterinary bill was extremely expensive, and I wasn’t even sure what my insurance coverage included. Filing the claim was incredibly easy. I was able to do everything right from my phone by simply taking pictures and submitting the information. The process was so convenient and stress-free, especially during what was already a very stressful situation. And then you came through! You reimbursed after my copay and the covered percentage and paid the difference, which was such an unexpected relief. Knowing that Lulu was able to survive such a frightening experience was already a huge blessing. Having insurance that I had forgotten about turn around and help with such a large veterinary bill was the added gift. Thank you for making the claims process so easy and for providing the peace of mind that comes with knowing my dogs are protected. I’m definitely grateful I remembered that premium charge!