Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,391

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 4.3
  • 4.8
  • Count
  • 0
  • 27
  • 21,391

Updated: November 13, 2023

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen

Very satisfied

We have carried basic insurance for our dog since she was a puppy. I have been pleased by the speed and ease of the claims process and have found it well worth the cost. I also appreciate the peace of mind. Well worth it.
5

out of 5

POSTED: | BY: Maryland

Great!

Scooter has been covered since s puppy. The first year he had a bad sprain or hairline fracture. He went to three different vets including a specialist. I was very pleased with the promptness of reimbursement. He has cut his paw, ripped toe nails out and most recently had been treated for cystitis three times even with an ultrasound. I know the first year I got more back from them than what I paid for premium. This year has been the same. I am glad I have it and won't go without it. You won't regret ever purchasing this coverage. Scooter and Sharon Davis
5

out of 5

POSTED: | BY: Barbara Brown

very satisfied

I have three beagles and have been with VPI for quite some time. They have covered every claim I have made and made everyting very easy. I have been glad that they also accept accupuncture as a treatment plan rather than just force surgery. My only complaint is that they take your payment via direct deposit but won't send your claim adjustment via direct deposit.
5

out of 5

POSTED: | BY: Lauren Longwell

Outstanding Total Service

VPI has provided outstanding service to our family's care of our bulldog, Bella. They have easy claim form process, extremely fast turn around, fair coverage amounts, and friendly customer service folks available to discuss any questions. Thank you VPI!
2

out of 5

POSTED: | BY: Mon

Unprofessional Customer Service Reps

This is based on my encounter when I called in to cancel account. The customer Service Rep by the name of Yvette very rude and unprofessional. Trying to tell me my credit card was not charged when I clearly see it on my bill. She has no knowledge on how to deal with customers or their issues. I feel this changed my view on VPI and me wanting to stay. I glad this happened and now I can move on from their service.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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