Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,391

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 4.3
  • 4.8
  • Count
  • 0
  • 27
  • 21,391

Updated: November 13, 2023

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kay Whittle

Very Satisfied!

We have always had St. Bernards and at the present time, we have two. The thing they all had in common is they are Saints and they are insured with VPI. Our first St. had to have two knee surgeries and both went very well both for our Saint and how VPI handled the claim. Tobi our female we have now was hit by a snowmobile when she was 7 months old, breaking her back right leg badly. The surgery could only be handled by a specialist (if she ever would have any hope of it growing properly or being able to walk on it). After all was said and done the vet bills were about $6,000, VPI paid just over $4,000 of her claim. They were a life saver. Our girl is perfect now and has not trouble with her leg! A few months ago both our female and male (JJ & Tobi) got into something that made them very sick and our vet thinks they had mold poisoning. Again, their vet bills were significant, but VPI came through and paid a significant portion of the bills and in a timely manner. Pet owners, it is a no brainer, get your pet insured. It gives you a great sense of comfort knowing that if something happens you will be able to get them the care they need. We will never not have this insurance.
5

out of 5

POSTED: | BY: Emily Neal

LOVE VPI

VPI has truly saved us! We have an english bulldog and VPI has proved invaluable to us. I have recommended to anyone I know getting a puppy. Customer Service is great and respond quickly.
4

out of 5

POSTED: | BY: Yvette Rhodes

Glad I have it for my dog.

Glad we got this insurance for our dog. We upgraded the policy we got but we have gotten our money worth do far. We got a puppy when we purchased the insurance and our puppy has had numerous visits to the vet for spaying, shots, Urinary tract infections, skin infections and the insurance has paid for a lot of our pups care which has been close to $2000.00 in the last 11 months. The insurance has been well worth the investment for us.
3

out of 5

POSTED: | BY: Carolyn Darrow

Peace of mind

After our family lost our 8 year old Golden retriever to cancer, We purchased VPI. When we brought Melody home as a puppy. My husband was very skeptical until at three Melody went up for a frisbee and came down in a hole with a torn Acl. VPI payed for exactly what the policy said they would pay for, the process was easy and the checks were paid fairly quickly. We added our puppy Harmony also a Golden to the policy . With high energy dogs like Goldens, VPI allows us to feel like we can handle emergencies if they occur.
1

out of 5

POSTED: | BY: Amber N

scam - VPI exists for the $, not the pets

I've been a paying customer of a Premium Plan for SIX YEARS at $50 a month. My dog has been relatively healthy for that whole period. Last month, my dog got cancer, to the tune of $2000. A deadly cancer called hemangiosarcoma. She needed bloodwork, cytology report, meds, and ultimately surgery to remove the rapidly growing tumor. When I submitted the expenses, they covered only $560 of my entire bill!!! They told me that my "Premium Plan" was old and had not been updated since 2008 for any adjustments and therefore only this small amount was cover and that they surgery itself was NOT covered. I was outraged! After speaking with the first customer agent, I asked to talk with her supervisor. After getting the run around from the second, I said I wanted to talk to underwriting and they said they do not allow customers to talk to the underwriting department. Then I said I wanted the president's information, so they forwarded me to the "customer advocate" for the president. After 3 very heated calls, she phoned me back the next day and told me that underwriting was correct and that they would not pay any more on my claim. I am canceling my policy.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

Get a quote today

Leave a review