Nationwide | Pet Insurance Review

We have always had St. Bernards and at the present time, we have two. The thing they all had in common is they are Saints and they are insured with VPI. Our first St. had to have two knee surgeries and both went very well both for our Saint and how VPI handled the claim. Tobi our female we have now was hit by a snowmobile when she was 7 months old, breaking her back right leg badly. The surgery could only be handled by a specialist (if she ever would have any hope of it growing properly or being able to walk on it). After all was said and done the vet bills were about $6,000, VPI paid just over $4,000 of her claim. They were a life saver. Our girl is perfect now and has not trouble with her leg! A few months ago both our female and male (JJ & Tobi) got into something that made them very sick and our vet thinks they had mold poisoning. Again, their vet bills were significant, but VPI came through and paid a significant portion of the bills and in a timely manner. Pet owners, it is a no brainer, get your pet insured. It gives you a great sense of comfort knowing that if something happens you will be able to get them the care they need. We will never not have this insurance.

VPI has truly saved us! We have an english bulldog and VPI has proved invaluable to us. I have recommended to anyone I know getting a puppy. Customer Service is great and respond quickly.

Glad we got this insurance for our dog. We upgraded the policy we got but we have gotten our money worth do far. We got a puppy when we purchased the insurance and our puppy has had numerous visits to the vet for spaying, shots, Urinary tract infections, skin infections and the insurance has paid for a lot of our pups care which has been close to $2000.00 in the last 11 months. The insurance has been well worth the investment for us.

After our family lost our 8 year old Golden retriever to cancer, We purchased VPI. When we brought Melody home as a puppy. My husband was very skeptical until at three Melody went up for a frisbee and came down in a hole with a torn Acl. VPI payed for exactly what the policy said they would pay for, the process was easy and the checks were paid fairly quickly. We added our puppy Harmony also a Golden to the policy . With high energy dogs like Goldens, VPI allows us to feel like we can handle emergencies if they occur.

I've been a paying customer of a Premium Plan for SIX YEARS at $50 a month. My dog has been relatively healthy for that whole period. Last month, my dog got cancer, to the tune of $2000. A deadly cancer called hemangiosarcoma. She needed bloodwork, cytology report, meds, and ultimately surgery to remove the rapidly growing tumor. When I submitted the expenses, they covered only $560 of my entire bill!!! They told me that my "Premium Plan" was old and had not been updated since 2008 for any adjustments and therefore only this small amount was cover and that they surgery itself was NOT covered. I was outraged! After speaking with the first customer agent, I asked to talk with her supervisor. After getting the run around from the second, I said I wanted to talk to underwriting and they said they do not allow customers to talk to the underwriting department. Then I said I wanted the president's information, so they forwarded me to the "customer advocate" for the president. After 3 very heated calls, she phoned me back the next day and told me that underwriting was correct and that they would not pay any more on my claim. I am canceling my policy.