Nationwide | Pet Insurance Review

Chester (poodle) needed heartworm preventative - my vet does not offer his preferred brand (and it was painful trying to switch him over last year). I purchased the preventative from the usual online outlet and submitted the claim to Nationwide via email. Seems like a short time later, I received an email saying the reimbursement had been made. This is my first year with Nationwide - they covered his senior bloodwork and other tests at the pre-arranged level, after the deductible. Easy and quick! I've had two very ill senior dogs in the past - I wish I had this coverage then.

As an insurance broker myself, the claims process we just went through for my puppy was less than pleasant. The claims process did not seem to make sense.. as we submitted multiple invoices from different vet appointments (all pertaining to the same occurrence) yet they were all reviewed and classified as individual claims. The processing time was very slow and I had to resubmit information multiple times. We never spoke to a person and even the online progress portal was not updated regularly.

I am just completing the first year Whole Pet with Wellness policy for Barrie Moose. It has saved me quite a bit of money. The first year of a dog's life is rather expensive with multiple wellness visits and vaccines. We also experienced several GI issues which seems to have settled down with the food he is currently on. I already renewed my policy for a second year and plan to keep him enrolled for life. Hopefully, we will not have as many claims next year but it is good to know we are covered should there be an unexpected illness or accident. I look forward to getting another standard poodle puppy next year and will also purchase a Whole Pet with Wellness policy for the new pup. The Vet HelpLine has been very helpful and is a nice perk to have.

I have recommended Nationwide to several friends with pets. It's well worth the money and I appreciate the ease of filling out the claims. We've been paid promptly.

I've been with VPI (Nationwide) for a few years now. I'm pleased with their service and commitment.