Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,521

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Tamara Robinson

To be determined bit on bright side....

Went with a middle vote because as far as I'm concerned I know nothing yet about nation wide insurance except the process for purchasing was easy and good fair pricing and well as far as the rest further review is in order when time do. I'll keep you posted. And also it's been a little confusing on the billing section not sure when it's due.
5

out of 5

POSTED: | BY: customer

Good and fast service !

Good and fast service !
5

out of 5

POSTED: | BY: Myrana

Excellent customer service

The agent was very knowledgeable and help assist us with picking the perfect policy for our fur family
1

out of 5

POSTED: | BY: Jodi M

I purchased this policy through my…

I purchased this policy through my work, for my 2 year old GSD. It sounded cheap at first with payroll deductions but when I added it up, its over $750.00 a year premium, that alot for a 2 year old. The policy became effective in Feb, 2026. In mid february my dog had some black urine that we saw vet about he was diagnosed with anaplasmosis, I didnt place a claim. In march my dog suddenly had trouble urinating where he was mistakenly dx with tick borne disease, then 2 days later was rushed to university vet hospital where he was diagnosed with prostatitis. Between the 2 visits vet bills were over $2000. I put in claims for both vet bills and upon checking status will be reimburses 57.50 for his nexgard. They claim this was a preexisting condition. I'm not sure how this can be considered a preexisting condition he was having no trouble until feb. I plan on calling to fight them for this, I plan on cancelling this policy after I fight them. I didnt get this before in my paperwork but just noticed it on the website explanation of benefits that he is not covered for cruciate or behavioral issues- this was not disclosed at the purchase of the policy. I'll file a complaint with my state insurance board. I would NOT recommend this insurance to anyone, way too pricey for apparently very limited coverage. Update: I noticed that my dog had a cruciate exclusion and he had NEVER had any problem with any of his legs! Sadly I had to put my 2 year old dog down earlier in the week, I blame nationwide partly for this, there were so many exclusions I couldn't have extensive testing done to find out what was causing him such severe pain. It seems Nationwide is NOT on your side.
1

out of 5

POSTED: | BY: Heather J

Not worth the headache

They want a year worth of medical records on your pet. The information they request for a little 800 dollar a year insurance policy is insane. My dog had more coverage without all this extra. It is insane to me that they require more information for your pet then a 100,000 life insurance policy or medical insurance ask for a human. I just don't think it's worth all the crazy emailing of a years worth of medical records. I can get her insurance cheaper and better cone to find out. Insurance that pays the vet directly without all this headache. I just thought it would be easier to have it come out of my paycheck, but really it's more of a headache with less coverage.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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