4
out of 5
POSTED: | BY: Alex.rydel
Logging on to Pet Ins was EASY
Logging on to Pet Ins was EASY. Sign up was simple. Contact info, type of dog, age, and Vet name all easy to provide.
I didn't go with 5 stars because I was confused with the choice of plans: Accident or Illness ? As a customer, I want both. There does't seem to be a 'both' option.
Further, I don't understand why my Plan will not be effective for two weeks. You requested two months payment up front and you are delaying services for two weeks. And, based upon this fact, I wish I could change the review to just THREE stars. However, you locked in 4 already - before my written review was complete. Again, NOT customer friendly.
Read more on Trustpilot