Healthy Paws | Pet Insurance Review

In two years they raised my rates from $58 to $138. Thenlast increase was from $92 to $138 a 50% increase. Once your dog gets older they will raise your rates every year til you cant afford it and cancel. After 9 yrs of paying when my dog needs it most they raise my rates 50%. You will regret getting healthy paws. I know I do. They never pay out all my claims. More and more things are not covered. Save your money unless you like annual raise hikes and policy change notifications emails when your dog starts showing his age. Theres no peace of mind with healthy paws just a constant worry about raise hikes. They can raise rates as high as they want and theres nothing you can do about it.

This past week my lab got a foxtail stuck up his nose. The bill to have it removed with anesthesia, cat scan and rhinoscopy was steep. Within hours Healthy Paws had contacted the veterinary hospital and direct pay was established. I was billed my usual 20% and that was it! The customer service team was terrific. In the course of dealing with this I spoke to two different reps who worked hard to put me in touch with the necessary parties. I can't say enough good things about Healthy Paws. I researched all the companies when my dog was a pup and this was absolutely the right choice!

We are so glad we chose Healthy Paws insurance for our pitbull mix puppy. He’s had a lot of health issues and this company has never given us any issues with any of our claims. They have an easy to use app that allows you to submit your claims. All you have to do is take a photo of your receipt, and they send you a check really quickly! Highly recommend this company!!

We adopted Chloe in 2018 after we lost our beloved labrador to cancer and did not have insurance. Chloe had a clean bill of health as a three year old, spunky and sassy girl. In 2019 she developed a limp on the hind leg and ultimately a tumor for which was a mast cell cancer. Chloe had multiple ER visits, surgery and radiation as part of her ordeal. Healthy Paws made it easy to submit her claims and covered all expenses per the commitment they made in our policy.

Our dog went from normal to very ill in a matter of hours. She had something called Hemorrhagic Gastroenteritis, which they don't really know what the cause is, and with urgent treatment, it is likely your dog will make a full recovery. Without treatment, it can be fatal. We luckily had pet insurance so we were able to not hesitate at all to ask the vet to help our 3-year-old lab mix, Roxie, in any way he could. Our total bill was right around $2000 and with our pet insurance ($500 deductible and 90% coverage), we only ended up paying about $650 out of pocket. It was such a relief to get our baby the treatment she needed to feel better and not have to worry as much about the cost! The claims department processed her claim as soon as the claim and medical records were sent to them and mailed a reimbursement check right away. Their customer service representative, Leslie, even emailed to see how Roxie is recovering a few days after they finished processing our claims. Overall we had a wonderful experience with Healthy Paws and highly recommend all pet owners look into them when getting pet insurance.