Healthy Paws | Pet Insurance Review

I have had pet insurance for years with another company and because of their reviews I changed. What a mistake!! I had a Doberman that was diagnosed with kidney failure. It took forever to get his er visit paid. They want all kinds of notes that vet's don't do. As my vet said I'm done I'm out of the insurance business. I supplied them with by bill, codes and the notes that were available on the file. It's been a month and I still have not been paid on my puppies death. I always upload all forms and add notes to make it simple. I have spent hours on the phone with customer serve and they are nice but NOTHING gets done. Horrible! I cancelled my other dogs and went back to my old company that this would have been paid in 3-5 days .

We love Healthy Paws! They are great to work with, completely reliable, reimburse quickly and are nice folks to boot. They are really great.

I cannot imagine a better pet insurance company than Healthy Paws. After exhaustive research on insurance companies - it's all about cost, coverage, and customer service - we chose Healthy Paws for our newly adopted dog in Oct 2017. We added a second dog in August 2019. Both have had issues requiring medical attention. In every case Healthy Paws has done what they promised and saved us hundreds of dollars. With a user-friendly website, an easy way to file a claim, a swift approval and reimbursement process, and reassuring email communications, I highly recommend Healthy Paws.

We bought Healthy Paws pet insurance because of several recommendations from friends and family, and we have had a better experience with them than most companies in any industry! Our pup has had a ton of health problems. The process to upload a claim to Healthy Paws takes less than thirty seconds and we always receive a check within several days. They cover a huge amount of the costs of unexpected visits. Not only have they saved us an enormous amount of money we had not expected to spend, but they've made the whole process of getting reimbursed incredibly painless and easy. I HIGHLY recommend Healthy Paws to every pet owner!!

Healthy Paws has been vitally important for us with Loki - their coverage of his idiopathic epilepsy has been necessary for his medication, hospitalization and follow up visits. Quick and easy reimbursement process.