5
out of 5
POSTED: | BY: Michele Morgan
Outstanding service and straightforward policy coverage
Dog owners for 30 years, we never had pet insurance before last year. We had occasionally checked out other pet insurance plans and decided against them. Last spring we adopted a pup from a rescue agency that recommended Healthy Paws to us. After reviewing coverage options, we decided to try it for a year and signed up. In March, our pooch dislocated his right patella and tore a ligament. This required expensive surgery to repair. We were very pleased with how easy it was to file a claim with Healthy Paws and how quickly it was processed. We appreciated the excellent communication from the members of the Healthy Paws team regarding the claim. We have also valued the warm tone of the emails and the kind words expressed about our pooch. We will be continuing with Healthy Paws!