Healthy Paws | Pet Insurance Review

PET OWNER BEWARE!!!! If I could give Healthy Paws negative stars, I would. I used to LOVE Healthy Paws. I literally would recommend them to everyone I knew. I have a dog who was a very sick puppy. Without Healthy Paws, I would not have been able to keep her alive and I do thank them for all they have done to help me with her medical problems. As an insurance company- they are great. They reimburse medical bills easily and quickly. Their claims process is easy and straight forward. The reason I am writing this very negative review is because their rates are absolutely INSANE! They let you sign up for a very cheap rate- somewhere between $30 and $50 a month. After your first year and ANYTIME something changes (your address for example) they take that opportunity to INCREASE YOU RATE. Several times I have moved since getting Healthy Paws (some I changed states, some I just moved within the SAME state) and every single time the rates increased. I recently got an email in July 2020 stating that rates were going to increase and I would go from $49/month to $61/month. No one is ever happy with rate increases but an $12 increase wasn't that bad in my opinion. It was at that time that I also updated my address and SOMEHOW it made my rate go up to $68/month. Whatever, I was not happy with the increase but again, I sucked it up. This morning, I was checking my financial statements and noticed that my premium INCREASED TO $91/MONTH. Excuse me, what?! I was never notified of this increase and I certainly doubt that veterinary costs have increased this much since JULY 2020. I know what you are thinking- reviewer has a sick dog so her rates went up because of her number of claims. NOPE. I haven't filled a claim in over 2 years due to my dogs medical issues being taken care of. So why was my rate increased so much? The question remains unanswered. I will mention that a Class Action lawsuit was filed in Washington against Healthy Paws and they were fined and required to pay back people in Washington who had been using Healthy Paws for years. So please, keep all of this in mind before purchasing Healthy Paws insurance. I wish I had known this years ago.

If you have a dog or cat, I highly recommend Healthy Paws Pet Insurance. I have used Healthy Paws for the past three years and have never had any trouble with them. Recently, my three-year-old dog was diagnosed with cataracts and detached retinas in both her eyes. She needed an emergency surgery to fix both before they got worse. The medical expenses for these surgeries was astronomical, but Healthy Paws ended up covering 90% of the cost. It made a world of difference, and allowed me to focus on getting the best quality of care for my dog rather than worry about the bill. Thank you Healthy Paws!

If you have a dog or cat, I highly recommend Healthy Paws Pet Insurance. I have used Healthy Paws for the past three years and have never had any trouble with them. Recently, my three-year-old dog was diagnosed with cataracts and detached retinas in both her eyes. She needed an emergency surgery to fix both before they got worse. The medical expenses for these surgeries was astronomical, but Healthy Paws ended up covering 90% of the cost. It made a world of difference, and allowed me to focus on getting the best quality of care for my dog rather than worry about the bill. Thank you Healthy Paws!

We got Bear from a rescue in 2017. I pretty much immediately got pet insurance through Healthy Paws for him, a decision that I’m extremely glad I made. Bear passed away last month, but during the three amazing years we had him, he had a number of health problems, ranging from allergies, to a growth on his eyelid that needed to be surgically removed, to a hemangiosarcoma (skin cancer) that was also surgically removed. Healthy Paws was there with us throughout our entire journey with Bear, and were great about prompt reimbursement with claims. We miss our Bear dearly, but I’m so very grateful that Healthy Paws made all of his health issues much less stressful. Thank you to everyone who works at Healthy Paws! We’ll definitely be back once we rescue another pup.

Healthy Paws was very professional and handled our claim quickly. They were were kind and concerned about our pet. We are very happy with our choice for pet insurance.