Healthy Paws | Pet Insurance Review

We have had Healthy Paws insurance for over 5 years now. We have had two cats and one dog (a Golden Retriever) insured. I cannot say enough wonderful things about this insurance company. We have had several MAJOR claims for our animals, and Healthy Paws has covered all of them with no questions asked. One of our cats was diagnosed with heart failure. She had numerous trips to the ER, long stays in specialty hospitals, and was on several very expensive medications. Her claims totaled over $10k, and Healthy Paws covered all of it (up to 80% per our policy). Having this insurance, and having the peace of mind to give her the care she needed, was amazing. Our dog, a Golden Retriever, tore both of his ACLs within the course of a year. Each surgery cost over $5k, and again, Healthy Paws covered both surgeries with no problem (80%, per our policy). There is no question that this insurance is WORTH IT. We don't have to worry if our pets have major issues; we know we will be able to provide them the care they need because of Healthy Paws. I also cannot say enough good things about their customer service. They are so responsive, so professional, and so caring. The claims process is very easy. You simply send a snap shot of your invoice, and within days, Healthy Paws deposits the money directly into your bank account. They send multiple emails updating you on the status of any claims, and they even send emails at the end asking how your pet is recovering. We have never had a problem with them approving claims. They are amazing. If you're debating about pet insurance, or wondering if it's cost-effective or "worth it" , I cannot attest that it is. It is worth it.

Nearly doubled my rates in the middle of the pandemic and economic crisis. Their customer service is cold and uncaring. They dont care about you or your pets; they just want your money.

great to work with this company. no issues filing or having my claim processed quickly.. they even followed up with me to ask how my pup was doing! Very pleased with this company.

Going through a health emergency was a lot easier having Healthy Paws Insurance. Easy claim process, fast pay, and reasonable monthly rates. I could not ask for more.

Getting coverage with Healthy Paws was an excellent decision! I have 1 dog, and 2 cats, all covered through them. Not only does it give me peace of mind to know my fur-babies will be taken care of in the event of injury or sickness, but I can do so at an affordable price. When one of my cats had to go to the ER recently, I was devastated. After all was said and done, I was able to submit a claim for reimbursement, which was reviewed in a timely manner. They provided step by step updates so I knew the status of my claim and I was able to check the process via their website/app. Once approved, I received the check quickly and they even followed up to see how my little guy was feeling! They are very caring and responsive. The guidelines of the policy are also laid out so the policy owner knows and understands what is covered and what is not. I am very pleased with policy options available/monthly rate, the coverage itself, and my experience with the customer care team.