Healthy Paws | Pet Insurance Review

I had Healthy Paws insurance for my two year old French Bulldog. French Bulldogs are considered a Brachycephalic dog breed, or short snouted dog. My dog had an emergency vet visit while out of town because she had breathing difficulty. I submitted a claim, which was denied, because her primary vet noted during a routine examine that she had features (palate / small nostrils) that are commonly associated with breathing difficulties with this breed. Although the emergency vet did X-rays and said she had a good lungs and breathing tube, the notes collected from her primary vet classified her as having a pre-existing condition because of her primary vet's observations (note we've never experienced breathing issues prior to this emergency visit). I appealed the first decision because I wanted to know why they covered this breed if they don't accept characteristics of this breed. My appeal was also denied. I asked both representatives I spoke with why French Bulldogs are accepted for coverage knowing the common challenges with short snouted dogs and neither could give me an answer. Added to my frustration was that when I signed up, my dog was enrolled as a Mixed Breed where my premium was $30 per month. When submitting the claims we discovered her breed was incorrect and my new premium was $105 per month. A $75 difference to cover a French Bulldog and my claim was still denied. Very disappointed with the end result and therefore I canceled my Healthy Paws insurance and will be sharing my experience with others as a watch out for this company.

I had Healthy Paws insurance until the day my beloved dog passed. Everything done by them was perfect, I had their insurance for years and not one complain. They always processed my claims and answered my questions in a perfect way, very professionally and nice. It makes me wonder why in general Insurance for humans are not that good?

So happy with Healthy Paws from the get go! Signed up our fur ball as soon as we got him at the 3 month mark. Unfortunately, we have had our fair share of emergency appointments and visits to the ER. And each time, Healthy Paws has reviewed, processed and reimbursed the our claims lightening fast! Everything is easily accessible online or from the phone app, making it super convenient. Highly recommend!

So happy with Healthy Paws from the get go! Signed up our fur ball as soon as we got him at the 3 month mark. Unfortunately, we have had our fair share of emergency appointments and visits to the ER. And each time, Healthy Paws has reviewed, processed and reimbursed the our claims lightening fast! Everything is easily accessible online or from the phone app, making it super convenient. Highly recommend!

Healthy Paws is AMAZING!!! I'm so glad I picked them for my new puppy. She had some health issues early on and Healthy Paws would often review my claim and have a reimbursement check in my hand in under a week! I wish they offered insurance for humans too because they're just so awesome!