Healthy Paws | Pet Insurance Review

Thank goodness we finally decided to insure Emmy, just months after we did, an extended (and expensive) hospital stay became necessary and Healthy Paws has been great, they have covered everything they said they would, and reimbursement has been quick. I had a minor issue with a claim and when I called customer service it was resolved quickly and kindly. We have a friend who is a vet and she has used Healthy Paws for years for her dogs; she is the one that referred us, and I am so glad she did!

I've had a great experience with this company. During a stressful time with an injured pet, it's great to know that you're covered AND you will get paid out quickly. After 2 years of no emergencies with Phoebe, she unfortunately had 2 unrelated and EXPENSIVE emergency visits to the vet this month (sliced paw pad on a rock & swallowed a sock 3 weeks later). The first claim was so easy - and we were updated on the status each day (including saturday and sunday) and i received a check in the mail on the 3rd day! In her 2nd emergency, i was panicked that it might not get covered since we submitted a claim just a few weeks before. I shouldn't have been worried - the claim went through and was accepted and paid out within just a few days (which was a relief bc the bill for this one was almost 3000!). They were friendly, quick, easy and reassuring. Not only did they not give me a hard time with the 2nd claim, like i worried - but they followed up to make sure Phoebe was ok and healing well. It has been a really great experience. For a while, i was wondering if insurance was even necessary since i had it for 2 years without needing it...but this month PROVED how crucial insurance was and i was so thankful to have them on my side!

Our little poodle Millie jumped off bed and broke her front leg in Aug. We took her to ER at that day and scheduled following surgery and weekly review for her. Each time when we submitted claim to Healthy Paws, we can get very quick response (around 3 ~ 4 days at most). We once worried that ER fees & sugary fees (thousands of dollars) may need a long time to process and we might miss the card payment date. But it turns out there is totally no basis for that concern. We will definitely keep using Healthy Paws and recommend their team to our friends who have a pet : )

I can't recommend the Healthy Paws team enough! Our cat Mac got an infection that put him in the hospital overnight. On top of being an emotional mess, we were worried sick about how we were going to afford his care. Healthy Paws reached out immediately to check on him (and us!) and put our minds at ease. What would have been close to a $1400 out-of-pocket expense was just a fraction of that, and the HP team continued to check in on us to ensure Mac was on the road to recovery. We were hesitant about getting pet insurance at first, but are so grateful we made the decision to go with Healthy Paws. Their mission to help homeless pets is the cherry on top of a wonderful organization.

Our experience with Healthy Paws has been outstanding. This was our first claim and it was so easy to submit it. Just take a pic of the bill and upload on the phone app and that’s it! Literally nothing else is needed, no explanation, no text entries or incident description needed... and the best part, we received our reimbursement within a few days. Highly recommended!