Healthy Paws | Pet Insurance Review

We adopted / rescued our first family dog in June of 2020. As new dog owners, we wanted to be prepared for our new addition as much as possible. This included finding the best Pet Insurance. A co-worker with two dogs mentioned Healthy Paws and spoke very highly of the coverage, cost, and customer service. Given her positive experience we reviewed the offerings through Healthy Paws and looked no further. The policy we chose covers 90% of medical costs due to injuries / accidents and has a $250.00 deductible. A couple of weeks ago our dog suffered an obstruction and we had to take her to the Animal Hospital. After a full day of treatment we paid our bill and requested the appropriate invoices. When we told the Animal Hospital that he had pet insurance through Healthy Paws, the technician stated that they were one of the best insurances to work with which instantly gave me a sense of relief. The following day I opened our claim through the Healthy Paws app, took pictures of the invoices, and submitted my claim. Almost instantly I received an email from Healthy Paws asking for medical records (which the Animal Hospital sent to them), two days later our claim was processed and closed, and about 1 week later we received reimbursement. Honestly, I feel like our dog has better health insurance than we do! Healthy Paws also recently reached out to check in on our dog and that was a nice surprise. I am more than happy with Healthy Paws and lucky to have found such a great company.

Excellent pet insurance for the price. I have had them for several years for all 3 of my dogs and cat. They cover nearly everything, are responsive, and very nice people. They don't cover dental, but have covered all of my claims like like they state in there plan. Solid insurance!

Healthy Paws Pet Insurance has been one of the best things I could have purchased for my pets. All of my pets 3 dogs, 1 cat have Healthy Paws. Not only are they responsive, they are nice and are really fair price. My dogs are large breeds so their bills are not cheap. Healthy Paws has processed every single one of my claims in a timely fashion and you can call them and talk to them about billing or if you disagree with a claim. They are very nice and very helpful. Overall they have been fantastic. I really wished they had some form of dental plan for dogs it would make it fantastic.

ZERO stars, completely worthless. They are happy to take your monthly premiums, but don't help you out when you actually file a claim. It's been over 2 months and they are still "reviewing" the initial claim. Now we are unable to get other insurance because our dog has current conditions. Don't waste your time with this company, save yourself time and money, find another Pet insurance!

I’ve been using Healthy Paws to insure my pup for nearly two years now. When I first got my pup I did quite a bit of research on the various companies offering pet insurance. I was drawn to Healthy Paws’ simple benefits structure, as well as not having a cap on benefits per incident nor lifetime (super important!). They also had the highest user rating and seemed to be competitively priced with others, so I decided to give them a try… and I’m happy to say that to date they’ve delivered. I’ve made a couple sizable claims, and both were seamlessly paid out as expected with zero interaction from me other than submitting photos of my vet bill. If you’re in the market for pet insurance I highly recommend them.