Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,787

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Lisa Turner

Outstanding customer service

Everyone I spoke to about my claims was professional and very helpful. They even checked up on Turbo after the claims were settled and paid to see how he was doing. My sister recommended health paws to me (she has it for her Havanese) and I am glad she told me about them.
5

out of 5

POSTED: | BY: Dave

Wish I had this level of consistency and quality of service from my personal medical insurance!

Consistent service for 14 years now with never any contest whatsoever - Great Company!
5

out of 5

POSTED: | BY: Kristine

EXCELLENT INSURANCE!!

We are extremely happy with Healthy Paws pet insurance as it really has been a life saver! We purchased a plan when our dog was a brand new puppy as we were told by our Vet that this can come in handy as dogs get older and also in the case of accidents.....especially with Golden Retrievers who love get into trouble :) Our dog is known to eat socks and underwear :( He has been very healthy overall but a few months ago he started to develop some pretty bad allergy symptoms that we couldn't figure out. Healthy Paws has really helped with the cost of treatment and infections and we are so happy that we had this insurance in place. I HIGHLY recommend this to anyone looking for great pet insurance. The claim process is so easy and they literally get back to you with a completed claim in 24-48 hours most of the time. My reimbursement check is usually to me within a week. So amazing!
5

out of 5

POSTED: | BY: Rena

BEST Pet Insurance Available--Won't Find Better!!!

I highly recommend Healthy Paws Pet Insurance. You will not find better coverage, better customer service, easter claims processes, or better reimbursement rates. I am so grateful for Healthy Paws. It recently paid off by saving my little girl's life!! It made all the difference in accessing the best treatment and therapy for my little girl, knowing I had Healthy Paws behind me. I could NOT have gotten through the difficult and worrisome time without knowing we had the financial security and support behind us! It is wonderful to know that Healthy Paws knows just how important our four-legged family members are to the family unit, and just how much they mean to us. Thank you Healthy Paws for existing! You are truly an invaluable asset! Thank you again. Love and Blessings!!
1

out of 5

POSTED: | BY: Jill

IF I COULD GIVE ZERO STARS I WOULD

IF I COULD GIVE ZERO STARS I WOULD. DO NOT USE. THEY ARE A BUNCH OF CROOKS. I HAVE BEEN A CUSTOMER FOR 4 YEARS AND RECENTLY FILED A CLAIM FOR MY 16YR OLD DOG. EVERY DAY AFTER SUBMITTING A CLAIM I RECEIVED AN EMAIL INDICATING THEY NEED MY DOGS ENTIRE MEDICAL HISTORY. NUMEROUS TIMES THEY HAVE BEEN SENT HIS 16 YEAR MEDICAL HISTORY - 60 DIFFERENT PDF'S AND THEY REFUSE TO PROCESS MY CLAIM INDICATING THEY HAVE NOT RECEIVED THE RECORDS. I HAVE HAD PHONE CONVERSATIONS SAYING THEY HAVE THE RECORDS. I AM CONTACTING THE LOCAL NEWS AUTHORITIES AND THE BETTER BUSINESS BUREAU NOW. STAY AWAY. Healthy Paws - too bad I already have been in touch NUMEROUS times with a supposed "supervisor" that did NOTHING - Rob Burns. He has all the history. I will continue my negative reviews on every possible platform until the issue is resolved. Local news authorities regarding consumer complaints have already been notified, along with the BBB.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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