Healthy Paws | Pet Insurance Review

I don't know what I would have done without them. I signed up for healthy paws a few days after I picked up my perfect little pup, he's now 5 years old. This year has been a doozy!! He tore his ACL on the left side in June, the surgery was 5k, he then needed physical therapy, and right when we were clear to get back to normal activity he tore the other side, only 3 months later! This side was 6k because they also found a mass they needed to remove. Over 12k in vet bills in 3 months, and more to come with therapy. Healthy paws saved his quality of life! We simply submit the bills via thier app and within a few days have our 90% refund. They even emailed personally to check in on him after the fact. We do not know what we would do without Healthy Paws, I recommend them to all my friend and anyone I meet with a new puppy.

Everyone we've interacted with at Healthy Paws was so nice and caring, and even followed up to check on our cat after he got out of the hospital. The site is easy to navigate and everything is intuitive, so it was quick and easy to file our claim. They were quick to respond with any questions from us and communicated everything clearly.

As a pet owner that paid for Healthy Paws Pet Insurance for over 3 years, I had my first chance to use it when two of my healthy 3 year old cats landed in the emergency room with a severe upper respiratory virus, at the same time. Five days in the hospital and many thousands of dollars later, I sent in the medical documents and bills to Healthy Paws wondering what kind of response I would receive. Not only were they quick in responding, they answered the phone, called me back and even called the Vet directly to request the necessary backup documents. The checks arrived quickly - before the credit card bills themselves - and were simple to read and tie back to the bills. But most unforgettable were the conversations I had with various employees when I called with questions. Each person was clearly an animal lover, going above and beyond to ensure my focus could remain on my pets and not on insurance red tape. I highly recommend Healthy Paws.

As a pet owner that paid for Healthy Paws Pet Insurance for over 3 years, I had my first chance to use it when two of my healthy 3 year old cats landed in the emergency room with a severe upper respiratory virus, at the same time. Five days in the hospital and many thousands of dollars later, I sent in the medical documents and bills to Healthy Paws wondering what kind of response I would receive. Not only were they quick in responding, they answered the phone, called me back and even called the Vet directly to request the necessary backup documents. The checks arrived quickly - before the credit card bills themselves - and were simple to read and tie back to the bills. But most unforgettable were the conversations I had with various employees when I called with questions. Each person was clearly an animal lover, going above and beyond to ensure my focus could remain on my pets and not on insurance red tape. I highly recommend Healthy Paws.

It is so easy to file a claim via the computer. They are so easy to deal with if they ask for Vets records, etc.