Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,726

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.8
  • 4.7
  • 4.9
  • Count
  • 33
  • 248
  • 9,726

Updated: December 05, 2023

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Erika

Healthy Paws is great!

My dog was recently hit by a car and had almost $5000 in medical bills. Under my plan, I had to pay approximately $1200 out of pocket which made a huge difference and allowed me to focus on my dog's recovery rather than how I was going to pay her medical bills. Whenever I called with questions, I received amazing customer service and everyone I talked to was very patient and nice, even asking how my dog was doing. My monthly payment is so affordable and I feel at ease knowing my dog is protected by the best pet insurance!
2

out of 5

POSTED: | BY: Tara Gidwani

Pays per policy but must train vet

We signed up our 9 year old Dalmatian for coverage in case of unexpected illness or injury with a $500 deductible. We have only filed one claim which was partially paid, however the treatment by the vet was excluded from payment because Healthy Paws said it was described in the claim as a consultation which they don't cover. They did apply costs for blood work and medication towards the deductible. And Customer Support did explain how the vet needed to describe the part that was not covered, but could not refer me to a manager, or even identify a manager who could call me back for immediate resolution. To date, we don't have either of the two vet treatment costs applied to the deductible by Healthy Paws. You must train your vet to be careful to describe treatment as treatment and not exam, consultation or recheck. Also of note is that Bubba Beau's insurance cost went up in year two by $13 per month- so over $100 per year. We hope this doesn't happen every year. It is a helpless feeling to not be able to get decent insurance coverage for our beloved family member.
5

out of 5

POSTED: | BY: Luis

Amazing Service - Less Stress

Our pup Luna ate a sewing needle, and it was a disaster. We had to take her in for emergency surgery and we didnt know what to expect. It was probably on of the most stressful situations we had to deal with. The final bill was about $3k, but healthy paws was there to help us out.. They made it so easy. I sent the documents and they were reviewed within a couple days. The check was sent immediately. They even followed up to see how Luna was doing. I highly recommend Healthy Paws for their speedy and excellent customer service. They made a stressful situation much more manageable
5

out of 5

POSTED: | BY: Judith Rosenfeld

Protect your fur baby - get Healthy Paws !!!!

It is SO comforting to know that Healthy Paws is there, if and when you need it, to give you the ability to provide your beloved pet with the best care. My Havanese "Rosy" had patella surgery last week and Healthy Paws enabled me to get the best surgical and rehab care so that my sweet baby will once again be able to run and play without pain.The customer service is fantastic - a very friendly, attentive and helpful staff.Claims are easy to file and expeditiously handled. I very highly recommend Healthy Paws - 5 stars and two thumbs up !!!!!! " You're in Great Paws with Healthy Paws "
5

out of 5

POSTED: | BY: Simone Scott

Healthy Paws is BEYOND amazing!

Healthy Paws is absolutely amazing! I signed up both my Italian Greyhounds a little over a year ago. I initially debated on whether or not I should get insurance for them because both of them were healthy, but since I'm a teacher, I knew I couldn't afford large vet bills if they ever did become sick or injured. Thank God Almighty that I did! A few weeks ago, a mass was found in one of my dog's lungs. It needed to be removed and biopsied. Thank goodness she is Cancer free!! However, if she had not been, I would've had to figure out how to pay for Chemo and Radiation as well. My Shiloh is only 7 years young. :) If I had not had insurance for her, I would've been approximately $7,500 and that would not have included chemo and radiation. That was only for tests like xrays, CT scan, surgery, and a 2 day hospital stay following surgery. Having always had healthy pups, I never imagined that vet bills could be so increadibly high. Being a teacher, if I did not have Healthy Paws, I would've had to go through the heartache of knowing for a fact that I could not afford not even a quarter of that amount for her care. I would've felt guilty for the rest of my life knowing that I was not able to provide proper care for her. Thank goodness for Healthy Paws! Healthy Paws processed my claims so very quickly! I submitted them right under a minute right online. I couldn't believe how easy it was! I also received their checks in the mail very quickly as well. They truly have been with me every step of the way. They will be there every step of the way for you too. They truly mean what they say. By the way, if you email them about a question you may have, they get back to you sometimes within minutes. Really?!? Wow! They even sent me an email today asking me how my little girl was feeling after her major surgery (one of her lung lobes had to be removed,,, incision is 8 inches long... that's HUGE for a 22 lb dog). If you are debating on whether or not to get insuramce for your pups or cat or which company you should go with, do it and trust no one else but Healthy Paws. They are worth every single penny to have them by your side. Healthy Paws... you're the best!!Thank you so much for the kindness and concern you have shown both me and my Shiloh! Shiloh and Khaleesi will be Healthy Paws pups for life!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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