Fetch | Pet Insurance Review


out of 5

Number of reviews 1,243

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.6
  • 1.4
  • 4.9
  • Count
  • 13
  • 46
  • 1,243
Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 370,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit No enrollment fee – cancel anytime. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Shay Stevens

Extremely poor reimbursement turn…

Extremely poor reimbursement turn around time. Claim approved on 6/27. Check supposedly mailed on 7/18. As of 7/28, still do not have check. Was told nothing could be done until 8/15 when another check would be issued if I had not received the previously sent check. Representative could not even tell me from where the check had been mailed. Would change companies but now my dog has a pre-existing condition that would not be covered by a new company. Very disappointed in this company and would not recommend. Update: as of today 8/4/2022..still no reimbursement check and no response from company to my review. Extremely disappointed. Update: As of today 8/8/2022, still no check. Update: As of yesterday 8/9/2022, still no check. Update: Ad of today 8/17/2022, still no check. I would not recommend this pet insurance company to anyone. Extremely poor customer service. Update: As of today, 9/1/2022; still no check.

out of 5

POSTED: | BY: Angela Proudfoot

Wonderful Employee!!!

I called with a big problem. My soon-to-be ex-husband canceled my dog's insurance and just kept the insurance for his own dog. I called your company and was lucky to have the phone answered by Janelle Sorenson. She was amazing!! She went over all of my different options and helped me to find the best one. She was patient, supportive, knowledgeable, friendly, helpful, and successful in helping me solve my problem!!! She is a true asset to your company! I can't say enough about how wonderful Janelle is!!! Thank you Janelle for helping me!! I am so grateful!

out of 5

POSTED: | BY: Donald Ponsegrau

Fetch will not pay claims

Will not pay claims, for anything, including intestinal problems. that were not pre=existing

out of 5


Fetch is quick, reliable, and easy!

Fetch has been very quick in their respond to claims I’ve filed on our Airedale. They communicate every step of the way and I always know the status of our claim(s). I recently switched over to direct deposit and with their easy claim filing method, the entire process runs smoothly. Glad we have them for our pups!

out of 5

POSTED: | BY: Jill Cherpack

Don’t assume young pets won’t be injured or sick

Fetch previously Petplan has paid five claims for my dog and cat totaling $16,000 dollars. I shudder to think what would’ve become of my animals if not for the coverage. Fetch is nice to deal with and easy to work with. When the requested documentation is provided, the payout is surprisingly fast. Advanced veterinary medical care is incredibly expensive but often is life-saving. I’m glad I didn’t assume nothing would happen to my animals. I doubt you’ll find a simpler or nicer company to work with.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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