Fetch | Pet Insurance Review


out of 5

Number of reviews 882

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.4
  • 3.9
  • 4.9
  • Count
  • 11
  • 97
  • 882
Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 370,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit No enrollment fee – cancel anytime. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Tracey Murray Wurzbacher

Great Insurance

Great Insurance, they have paid all my dogs claims in a timely fashion

out of 5

POSTED: | BY: Cynthia Catts

Thank goodness for Fetch

Thank goodness for Fetch! My dog is still in the ER being diagnosed and Fetch has handled all the claims quickly and easily. Their staff are friendly, empathetic and helpful. I highly recommend Fetch for your pet insurance needs!

out of 5

POSTED: | BY: Margaret Coats

Excellent customer service

I have had Fetch pet insurance for almost 4 years. My Golden retriever has severe allergies and Fetch has helped me with the costly medications to keep my pet from chewing and licking herself raw. They handle all my claims in a timely manner and give excellent customer service when I need them. I highly recommend this pet plan company.

out of 5

POSTED: | BY: Henry Jr Calderon

After some initial hiccups with them

After some initial hiccups with them, it has gone smoothly and pay is fast once the claims have been reviewed. Thank thank you.

out of 5

POSTED: | BY: Jonathan

Company has gone downhill

I’ve been with Fetch -Petplan for over a decade but for some reason just recently they changed the way they handle claims. My dog has been very sick and I’ve had to take her to the vet a couple times a week. Fetch has a convoluted way of handling claims. One of my claims was broken down into 5 separate claims and when I did the math to see how much I should be reimbursed it was way off from what I was actually paid. I spoke to a supervisor and they also noticed mistakes so they sent it back to claims. I had to wait 4 weeks for it to be reimbursed and it still seems wrong. I called customer support and they also said it’s not clearly explained how they came up with a random number to reimburse me so she downloaded documentation on her end and emailed it to me. Now I have to download and print out all of the documentation that is not listed in my account online and try to figure out how much I should be reimbursed. It’s been a total nightmare and not what I really wanted to have been dealing with while caring for a sick elderly dog in the middle of a pandemic.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.

Some providers limit coverage for older pets to accident-only.

Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.

Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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