Fetch | Pet Insurance Review

Update: To be fair, my frustration compounded when I could not find a contact phone number anywhere in Fetch’s website. I called the shelter and was able to get a phone number to reach someone. A lovely woman named, Donna Cochran helped me put the claim in. I am very grateful to her. For $70/minth, I believe your website could be a bit tweaked in order for contact information to be available and the bot in the chat space leads to more frustration. With that being said, I edited my review and added 3 additional stars for Donna!! I uploaded my documents using the mobile app. It was unsuccessful. I tried again. I see nothing. I uploaded a receipt for my puppy's visit. It doesn't even acknowledge the claim. This insurance is a scam.

I’m thankful for Fetch Pet Insurance and the support I anticipate for any potential medical needs or issues. I greatly appreciated Amanda and her engagement and assistance in locating the beat options for our dogs needs.

Very easy process! Super happy

Aileen helped us through getting health insurance for our new puppy. She was incredibly informative and professional. She was kind and a great guide throughout the experience.

Aileen was extremely helpful in assisting me get the right policy for our dog. She was able to describe the services provided and the benefits of choosing Pet Fetch as Walter insurance provider. It was an excellent interaction and indicative of excellent customer service.