Fetch | Pet Insurance Review

Worst payout. Takes forever to get a payout. Policy has the worst payout I've ever dealt with. I was told I met my deductible so I do not see an 80% payout and the amount of paperwork you requested from the veterinarian was ridiculous. I submitted the invoices and you still wanted handwritten details of the visit and all it was was a wellness exam.

We decided to enroll in Fetch Pet Insurance to provide us with peace of mind for our two cats in early 2023. In December 2023, our youngest cat, who had never experienced health issues, had a urinary tract obstruction. This led to a stressful and scary 5-day stay in the ER, and ultimately required a perineal urethrostomy (PU) surgery to save his life. The process of signing up with Fetch was seamless, thanks to the agent who provided detailed instructions on setting up our account. This preparation made it easy for us to submit a claim, ensuring a smooth process. Following the payment of the bill, we submitted the claim and received confirmation from Fetch two weeks later, stating that the claim was covered in accordance with our policy. Our interaction with Fetch Pet Insurance has been exceptionally positive. We are grateful for the smooth claim process and the confirmation (received within 2 weeks) that Fetch covered our claim according to our policy. Overall, Fetch has proven to be a reliable choice for our pet insurance needs.

I'm new to Fetch but very pleased with the way claims are handled and quickly paid. The communication is great also they're always keep you in touch as to the stage of your claim.

Fetch pet insurance kept me apprised via email of the status of my claim. I never had to go searching to find out what was going on. I was told my claim was received, in review, and then a follow up email telling me that it had been approved. I have direct deposit so payment was issued directly and promptly into my account. I would highly recommend this pet insurance.

Fetch has been wonderful; I will never again have a pet that is not insured. The staff are very responsive. The claim process is easy and are handled quickly.