Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,205

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,205

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Dallas Nash

Way too expensive to make it worth it

I’ve been with fetch for 4 years, with only one small claim for an accident. Fetch has consistently increased their premiums and this year they increased it by more than 50% from $79/month to nearly $130/month for my health 4 year old dog. They tried to justify their increase (inflation, my dogs age, dog breed, etc) but I found more than one provider with dramatically lower rates, leaving me no choice but to cancel my insurance and go with a competitor. It’s embarrassing that they think this is acceptable, and at this rate by next year I’d be paying more than $200/month. Get out before my dog actually needs insurance. You’re an embarrassment to pet insurance and it’s disgusting that you think it’s acceptable to rob people, not everyone can leave. For anyone else in my situation whose dogs don’t have medical conditions PetsPlusUs has never increased my premiums for my other dog and Furkin offers the same coverage for a much lower price.
1

out of 5

POSTED: | BY: Tam Tran

Terrible insurance for puppies

After months of frustration about our claims not being processed, we decided to cancel and switch to a different insurance. Of course we had to call and went through the long conversation. Surprisingly, the lady was very understanding and said she understood all the details now and that all my claims should be processed soon once she passed on her notes to the team. So we changed our mind and decided to stick with Fetch and even rated the rep a high rating after the call. Weeks later, my claims status still say missing documents and seems like no information has been corrected or updated after our phone conversation, like it never happened! Not sure what the company’s goals are. They probably train their staff to avoid claim payments as much as possible and forget about building reputation to keep customers.
5

out of 5

POSTED: | BY: DB Spahn

(WOW)

Wow, finally a great experience with an "Insurance Company"! I must say dealing with Amanda at Fetch Pet Insurance was such a positive experience, that I had to comment on it here! Amanda was totally informed about their products and the different coverage options. She readily compared the options available to the consumer, Me! It allowed me to make an informed choice, and I signed up immediately. If you ever need pet insurance call Amanda (866) 509-0165
5

out of 5

POSTED: | BY: Anthony Seitz

Samantha at Fetch was wonderful!!

I had been very frustrated trying to get all the information to Fetch insurance for my claim. I was getting to the point of just cancelling the insurance. Then I was able to speak directly to Samantha Jenkins at Fetch insurance who very calmly and efficiently got together with myself and my veterinarian and solved the problem with missing information. Samantha was wonderful and restored my faith with Fetch!!
1

out of 5

POSTED: | BY: Kiko R

Policy

Having pet insurance is beneficial however not with Fetch Pet insurance. Very disappointed, inefficient and lack of communication.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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