5
out of 5
POSTED: | BY: Sherry L
Clear instructions, great communication and easy to understand claim results - fabulous!
Clear, concise instructions, great communication and the explanation of benefits (claim result) was completely transparent. I have had Fetch for a very long time (since it was another name) and have only submitted 1 claim prior to this most recent one. I was nervous (at a time when I'm already so very concerned about my pup) about hiccups in the claim process and it was SEAMLESS. Just as easy and clear as could ever be expected. I keep all vet forms and communication, and it certainly helped speed the process of uploading documentation. 5++ stars!
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