Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,016

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,016

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Kay Pacheco

Disappointed

Purchased policy early March after much thought and consideration of several competitors. I discovered today from AARP information that I received in the mail that Fetch offers AARP discount which was not told to me when I signed up. I have been a member of AARP for years. I called today and was told by Fetch that I couldn't use the discount until renewal next March since it had been greater than 30 days since I signed up. Pretty disappointing and sad I'd say to deny a senior the benefit of this discount moving forward (I pay quarterly)
5

out of 5

POSTED: | BY: Jamie Davis

The service was exceptional with my call.

The care and follow thru that I received with my customer service representative was as if she was there just for me. She made sure everything was noted, did above and beyond of getting the information needed for my claim. Thank you Samantha!
5

out of 5

POSTED: | BY: Loretta Finley

Easy to use

Easy to use, quick turnaround
5

out of 5

POSTED: | BY: Angelina Cox

The process was super easy

The process was super easy, My representative explained everything in detail and helped me make the decision easily to fit my budget
3

out of 5

POSTED: | BY: Joe Puccio

Claim 004672118

All of the customer service representatives I've spoken to at Fetch are helpful, polite and eager to help. I cannot say the same about their claims department. Claims department personnel are impersonal and not at all easy to work with. They choose to communicate entirely through email and text which creates unnecessary delays toward reimbursement. Additional Claim delays were blamed on hard to read invoices, difficulty receiving my emails and transferring funds to my direct deposit account. Personal conversations would have eliminated all of these issues. Meanwhile I'm waiting for a paper check that I'm told will take 3 to 5 weeks to receive. This was not a good experience. and

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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