Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 1,865

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 1.5
  • 4.9
  • Count
  • 1
  • 43
  • 1,865

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Christy Daniels

Easy to submit claims

Easy to submit claims. Fast processing times.
5

out of 5

POSTED: | BY: Steven Curry

Fetch makes like easier, but customizable notification preferences would be helpful

Fetch makes it extremely easy to submit and receive reimbursement for medical expenses. I've submitted a few insurance claims through your company, and while I appreciate the prompt acknowledgment, I would like to provide some feedback regarding the notification process. I believe there is room for improvement in terms of allowing customers more control over how they're notified during the claims process. Specifically, I would appreciate the following enhancements: 1. **Customizable Notification Preferences:** It would be beneficial if customers could choose their preferred method of communication (email, SMS, phone call, etc.) for claim updates. Some individuals may prefer real-time notifications via text messages, while others might prefer email notifications. 2. **Frequency Options:** Providing options to adjust the frequency of notifications would be helpful. For instance, customers could choose to receive updates only when significant milestones occur (e.g., claim approval, payment processing) rather than for every minor update. I believe implementing these enhancements would not only improve customer satisfaction but also streamline the overall claims management experience. As a loyal customer, I value transparency and control over my interactions with your company. Thank you for considering my feedback. I look forward to seeing improvements in the notification system.
5

out of 5

POSTED: | BY: Sue Hardgrove

We've had Fetch since we adopted our…

We've had Fetch since we adopted our cat 7 years ago and have been very pleased with their service. It is easy to file a claim through the app and their response is immediate. We usually get our payment within a couple of days and it is directly deposited into our account.
5

out of 5

POSTED: | BY: Shelby Grangruth

Great experience all around

Payouts are quick, it’s very easy to submit claims. Customer service has been great at answering all my questions and very quickly.
5

out of 5

POSTED: | BY: Dianna Speidel

Kindness and Professionalism

Ky was empathetic , professional, and resourceful. Assisted with finically resources that were unavailable through the Fetch. A superior experience in customer service and humanity. Bart And Rev Dianna Speidel,LCSW

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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