Fetch | Pet Insurance Review


out of 5

Number of reviews 1,892

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 1.5
  • 4.9
  • Count
  • 1
  • 41
  • 1,892

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all

out of 5

POSTED: | BY: Chanee Eliezrie

The WORST possible pet insurance

Absolutely terrible customer service, if you can call it that. There is no number whatsoever to contact them. They make you chat to them while you wait for them to approve your claim. I waited over an hour and a half today at my vet for them to actually go through my claim, only for them to demand I pay them a second $100 excess for an existing condition that I had already seen the vet for, when it states on their website this would clearly not be the case. Completely useless insurance, run away, don’t walk. Oh, and did I mention how pricey the actual monthly payments are? You’d think you’d get good service for paying a premium, but it’s actually the opposite. I’d give them minus 10000 stars if I could.

out of 5

POSTED: | BY: Jill

Josh Sabado was great and answered all…

Josh Sabado was great and answered all my questions. I haven’t made a claim but the coverage for the price is excellent!

out of 5

POSTED: | BY: Jessica Barbee

Extremely Satisfied

I have always received quick turnaround for my claims and I find they have better coverage for all of my pets needs. I find the value is very affordable and they cover a wide range of things, that have come in very helpful with my puppy as he aged and started having medical concerns.

out of 5

POSTED: | BY: Peggy Williams

My dog had cataract surgery and Fetch…

My dog had cataract surgery and Fetch insurance paid the claim. But, The next year , 2024, they raised my deductible from $250 to $500 and lowered my reimbursement rate to 70%. This was done because my pet had to have cataract surgery. I was penalized because of his eye condition. They informed me by a email that I was stuck in this new rate. I’m in the process of looking for another pet insurance. Definitely I don’t recommend this company. FETCH PET INSURANCE. I’m sorry I can’t give them a lower rating than 1 Star, they deserve NO STARS. Thanks

out of 5

POSTED: | BY: Philip Broome

Amanda Mello is absolutely wonderful!

Amanda Mello is absolutely wonderful. She guided me through the policy, answered all my questions. She truly listened to me and my concerns. She is a true asset to your company. I wish all companies had call specialists as pleasant and knowledgeable as Amanda is.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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