AKC | Pet Insurance Review

I've had AKC insurance for over a decade. Up until 3 years ago, they handled claims quickly, fairly, and now that has all changed. On a $2400 vet bill, I got back about $330. I have two policies, and all the bells and whistles. My monthly premium is slightly over that. I spoke to them, got nowhere. They only pay out $50 for an exam, when in the NE it costs almost $200 for a dog. They don't cover a lot of things that they used to. My dogs are 3 and 4 and my cats are 3. So its not an old age thing nor pre existing conditions. I did shop around, got a lot of quotes, settled on Pet's Best.

This team is amazing!! They have walked me thru the process of everything helped me get organized. Helped me turn in the claims and waited while I figured out how to upload stuff..patient kind and understanding. I'm in awe ! I'm tickled and I feel blessed !!

Ive never written a review in my life but Im beyond upset with this company. Coverage is spotty at best they put limits on everything to barely cover your premium. But thats not my issue. My dog had ingested a balloon in April and needed to go to the vet to get it out, I submitted the claim and received a small portion back but like the limits I still did not complain. Last weekend my dog was playing with a baseball and got to the string and ingested some which was not passing so I returned to the vet which led me to the emergency room. This visit cost me just under 1500.00 of which I will not receive any reimbursement from because they said it was "repetitive and has previously occurred so was not covered". Make that make sense. So if you think your pet could possibly do something wrong or be injured more than once with any similarity I would not suggest using this company.

The AKC insurance was just like every other one we've tried. Every excuse possible not to pay anything. The list of exclusions that they come up with is really ridiculous, and the whole industry exists to collect money and pay out nothing. Farther ahead to just put the premium money in a savings account for future needs.

Had a great experience with My Best Friend Veterinary Center (https://www.mybestfriendvet.com/ ). The team is super friendly, patient, and clearly loves what they do. They take time to explain everything and make sure pets feel comfortable. If you’re looking for a vet who truly treats your pet like family, I highly recommend them!