AKC | Pet Insurance Review

More upset with myself than anything, make sure you know what you're covered for. Have never filed a claim during the life of my 5 year old French Bulldog, but have carried AKC insurance the entire time. A few weeks ago my boy developed IVDD- went from unstoppable to having emergency spinal surgery in a week. Over $6500 in bills, thought it was going to be ok, from the financial standpoint... you know, 'cause I had "pet insurance". Filed my claim, got back EOB & $500 today... that was it, all AKC/Companion Care covered was $500. My ignorance, my loss, feels more like a sham than anything beneficial.

We've had insurance for our pup since we first got her. Her breeder set her up originally and then moved the information to us when we got her. Originally, she was put on a Lifetime Limit for her allergy shots.. and once we hit that limit, we were told even if we updated the coverage.. that since we hit the limit for that specifically, it would no longer be covered. We stayed on the insurance because, compared to others, it covered a lot. After a while, the premium went up and we worried that we were paying more than we were getting back, and it wasn't very worth it. Our pup had to get allergy shots every month which was close to $150 each time (because she's a GSD), and since it wasn't being covered anymore... it was a lot for us. Our dog visits the vet pretty often due to bad allergies and the occasional extra things. It really adds up. Today, I spoke with a representative named Kat and explained our situation. Getting the allergy shots covered was priority since no other insurance would cover (due to it being a Preexisting Condition). Kat understood and walked me through their contract and a workaround in order to have the shots covered again. They were extremely patient and understanding. I was also recommended some small changes to help save money but still get the best coverage considering the current issues we've been facing. It involved getting a new policy entirely which, yes, there's a waiting period before certain stuff can be covered, but we think it's overall worth it in the long run. We also managed to save money compared to what we originally had. All in all, I really love AKC. Everyone I've spoken with in the business has been wonderful, and I'd highly recommend calling if people are interested in the plan.

Ashley D was amazing. I called because I had heard that there were a lot of changes happening with the pet insurance mostly that policies couldn't be changed as easily as before. Ashley went through everything with me one by one making sure I understood the ins and outs of my policy and made sure I was happy with the coverages I had. She didn't rush me and helped me make informed decisions. Love AKC pet insurance and their caring staff.

Great coverage plans, fair pricing and rapid claim services. Highly recommend.

Chase was phenomenal. Their customer service was phenomenal. The fact that she had over 5 years as a vet tech shows that they are hire experts. Not only does their plan cover my dog but more importantly a chance. Covering Pre Existing gives me the financial chance to do what's best for my dog.