AKC | Pet Insurance Review

I had some complicated issues I created in my policy and claims. My phone call was answered by a routing choice which was easy and then routed in a timely manner to a person. They immediately understood my issues and resolved them for me. It has been a long, long time since I had such a professional, courteous, results experience.

After having to use my high interest credit cards to pay a $4,500.00 deposit to have orthopedic surgery performed at UF on my six month old pug and an additional $2,200.00 balance, in order have her released I decided to call AKC insurance to ask if my claim could be expedited. I was hoping to avoid paying the 30% interest charge fees by paying off my cards before they came due. Ashley W. assisted me and she was calm, friendly and knowledgeable. She offered to contact the claims department and request my claim be expedited. The claims department contacted me the following day explaining exactly what records they needed from UF to move along with my claim. The claim was completed in a couple days and I received my reimbursement that same week! Thanks to all involved! I was able to pay off my credit cards before they could charge me any interest! I received service above and beyond my expectations!

This company is a scam. I have had them since my dog was BORN and they still claim he had preexisting conditions in order to avoid a payout

The lady I talked with was the greatest. I apologize for not remembering her name, but she was very thorough a answered my questions before I asked.

AKC Pet Insurance representative, Jessica, was knowledgeable, expedient and highly professional in providing support to me today. I have had AKC Pet Insurance for two of my dogs for several years now and have consistently been impressed. Highly recommend.