AKC | Pet Insurance Review

This was the absolute worst pet insurance company with terrible customer support. This team will make it impossible to submit a claim and will scam you out of any reimbursement possible. I had an issue with a claim that I was supposed to be reimbursed on and they came up with every reason it wasn’t valid, even though it was. I asked to speak with a supervisor to help rectify the situation and they told me a supervisor would call me back but they never did. I will never use this company again. I’m so disappointed in the AKC name after this experience.

We have had AKC insurance for over 10 years. It has been excellent as far as coverage and response. We had one dog with many health issues. Without this insurance she would not have lived the many years she was able to.

I have been using this pet insurance on two dogs for several years. There are other companies providing pet insurance that may be cheaper or have different benefits, but I have had such great service that I would not change. Submitting claims on the website is easy, every time I have had to contact customer service, the people are helpful and kind. Even when my 1-year-old dog died unexpectedly and I had to call to cancel, the representative was amazing. I also received a sympathy card in the mail--no one takes the time to do those things anymore. I think that customer service is just as important as the price and services offered. I am sure there are other options with less services/costs, but I think I made the best choice.

This pet insurance company is the best! I highly recommend purchasing this insurance a few days after bringing your puppy home and after your first vet visit. I am on my second year with them, and they have never denied a claim on Lucy. I also purchased a policy that covers problems common to boston terriers. Lucy has had skin allergies and gastro problems, and AKC has covered her vet visits and medications after meeting the $250 deductible. I can always get a person on the phone whenever I have questions, and they are very helpful and professional. It is a piece of cake to file a claim on their website and only takes a couple of minutes. They respond right away and reimburse me 2-3 days later after reviewing my claim. It is such a peace of mind to know if anything major happens to my Lucy, I can afford to give her the best care since I have AKC pet insurance. Can not recommend them enough!!!

After collecting years of premiums , they denied the only claim i ever submitted ,