5
out of 5
POSTED: | BY: Melanie Hawkins
Favorite Pet Insurance, Wonderful Employees
We've had insurance for our pup since we first got her. Her breeder set her up originally and then moved the information to us when we got her. Originally, she was put on a Lifetime Limit for her allergy shots.. and once we hit that limit, we were told even if we updated the coverage.. that since we hit the limit for that specifically, it would no longer be covered. We stayed on the insurance because, compared to others, it covered a lot.
After a while, the premium went up and we worried that we were paying more than we were getting back, and it wasn't very worth it. Our pup had to get allergy shots every month which was close to $150 each time (because she's a GSD), and since it wasn't being covered anymore... it was a lot for us. Our dog visits the vet pretty often due to bad allergies and the occasional extra things. It really adds up.
Today, I spoke with a representative named Kat and explained our situation. Getting the allergy shots covered was priority since no other insurance would cover (due to it being a Preexisting Condition). Kat understood and walked me through their contract and a workaround in order to have the shots covered again. They were extremely patient and understanding. I was also recommended some small changes to help save money but still get the best coverage considering the current issues we've been facing. It involved getting a new policy entirely which, yes, there's a waiting period before certain stuff can be covered, but we think it's overall worth it in the long run. We also managed to save money compared to what we originally had. All in all, I really love AKC. Everyone I've spoken with in the business has been wonderful, and I'd highly recommend calling if people are interested in the plan.
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