AKC | Pet Insurance Review

We've had AKC Pet Insurance for three years since we got our dog, Baxter, in 2020. We've not had to use it until this year when we had two fairly expensive incidents (including one emergency room visit and another that required extensive testing for a fever of unknown origin) The claim process was mostly pretty smooth after an initial stumble. They requested medical records from my vet, but somehow that communication didn't reach my vet. I called Customer Service and the rep (so sorry I can't remember her name--she was amazing) said "I'll take care of it and call you back." I was dubious--what customer service rep does that?? Well, she did (take care of it AND call me back) and the claim went through without a problem. Subsequent claims likewise went through without a hitch. I was a little surprised that they did not reimburse for exams, but this is apparently common practice in pet insurance and you have to pay for additional coverage for exams to be covered. I've seen some complaints about what the insurance failed to cover, but if you do some comparison shopping, you'll see that most pet insurance does not cover wellness/preventative care, spay/neuter or exams, unless you pay extra. The basic coverage is really intended for catastrophic illness/accidents or expensive diagnostic procedures. And for us, it worked very well. I would recommend AKC Pet Insurance and give 5 stars to their customer service.

We love our AKC Insurance. Luckily we made the wise choice to buy insurance for our sweet boy when he was a tiny puppy. He is 6 now and every experience that we've had in filing claims with AKC Insurance has need excellent. Filing a claim with them is incredibly easy and we have always heard back from them within 24 hours. With the escalating costs of veterinary services, I don't know what we would do without it. Thank you

I love this company and am so thankful I have insurance with them. Have a 18 month old Havanese and did not know when I got him that both of his two little front legs would begin to bend in opposite directions. He has what is called angular bone deformity and his first consultation with medical evaluation was $994.61. The reimbursement was fast. I am grateful I decided to cover him because this was an unexpected deformity. Thank u Pet Partners. Warmly, Diane Morgan

My GSP needed a MRI and Spinal tap. The AKC insurance team was patient and helpful. Grateful for the coverage to help pay for my pups procedures. Good communication and fast claims service.

My dog ended up getting a cherry eye & had to go through surgery. AKC helped tremendously with great customer service from my agent Kameron being relentless when the veterinarian hospital we went to was giving us a hard time sending in the necessary paperwork. Overall great service & amazing staff.