Bagnell Veterinary Hospital

The entire team at Bagnell Veterinary Clinic is absolutely wonderful. I’ve been taking my dog there for 13 years and have always received exemplary care. Dr. Bagnell has built an amazing team of dedicated, efficient, sympathetic and animal-loving professionals. Thank you all for your ongoing care and support of Princess (and me!)!

posted: 09/16/2024

This review took me almost 2 years to write, and 6+ years ago I would have rated it 5 stars. I have just been putting it off but I really need to get it off my chest. I am not writing a review of the entire place, only 1 star for a particular doctor. I don't know if she still works there. The place itself is GREAT, albeit a bit expensive. The staff including Dr. Wayne (who I saw only on my first visit) are 5 STAR. BUT... There was a female vet at the time, about 7 years ago, I am not sure if it the same one as currently in the website photo.. the photo doesn't look familiar. and my SINCEREST apologies for her sake if it is not her. Anyway, my cat was having a bit of problem with some reguritation. Not every day, just maybe once or twice a week. I was advised extra bloodwork which was $220 and I said that was really expensive and I can't really afford it, on top of the already expensive visit, but I did it. Then I realize when I was leaving and charged almost $500, that she charged me an extra $100 for her drawing the blood. Lack of transparency right there. When those results came back, I went in and was charged full price for a follow up visit, upon which she just told me that the tests didn't show anything, and so I could either have x-rays and ultrasounds which would cost almost $1000 and even if they showed anything wrong, that surgery on a trachea would be dangerous, therefore she instructed that he likely had megaesophogus, which she personally had never seen in a cat but it is not unheard of, and that I immediately put him on a 100% liquid diet fed vertically. "or he will die" were her exact words. To my knowledge there was no consultation with another doctor to verify this conclusion. This was a huge transition, for a cat that has only been on kibble for 5 years of his life, and a huge inconvenience since we couldn't even leave him alone in the house more than a few hours because we couldn't leave liquid food out. To this day, I feel guilty having put him through that. So, 5 years pass.. we did an x-ray for a different reason, and guess what. Trachea was absolutely fine. I did not appreciate the non-transparency of pricing, no consult for a second opinion that was only an assumption, and besides, an x-ray alone cost me less than $100 at the other (my new) vet. He is back on kibble now, (doesn't like soft food anymore) 11 years old and totally healthy. Again, my apologies if that vet is no longer there because the rest of the staff is great. (It is expensive there though)

posted: 07/19/2024

We have been taking our dogs to Bagnell Vet for over 10 years now. Every one of the staff and doctors is very caring to all animals and very attentive and compassionate. I also take my dog to get groomed by Ian. Ian does a fabulous job with grooming my dog. He takes care and attention to ensure that my dog is safe and comfortable during the entire grooming process. Overall, we love this veterinary hospital and groomer!

posted: 09/15/2021

Dr. B and Shelley and the rest of the staff are so caring about the animals. They treated my dog like she was their own and called afterwards tp see how she was doing. Everyone is so nice. Highly recommend. You're not going to find a better veterinarian clinic.

posted: 11/11/2022

Amazing veterinary hospital. I take Charlie my cat for all his needs and the staff is just pleasant all of them not just one but all. Dr. Bagnell is super kind very attentive answers all your questions and takes great care of my little guy.

posted: 10/04/2022