219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting the invoice was easy and…
Submitting the invoice was easy and processed quickly
Insurer: Fetch
By: CM
My Dogs!
"Pets Best has been a life safer for me with my two incident prone cattle dogs. The entire process of having pet insurance is simple and user friendly with auto renewal, auto pay, file uploading and reimbursements. "
Timely repayment and good customer…
Timely repayment and good customer service
Insurer: MetLife
By: customer
Simple
Simple, easy to fill out and apply.
Insurer: Prudent Pet
By: nnudyahoo.com
Pleasantly surprised with claim filing and coverage.
I was nervous that the claim filing process would be difficult and tedious; but I was pleasantly surprised with how easy it was to submit the claim -- and with how fast it was processed. At this point, I'm very glad I did my research a couple years ago and chose Pets Best.
Everything looks good but did not see…
Everything looks good but did not see exactly what's covered and what's not. I saw it flash up once but now cannot return to it again. That's something that should be easily found on my pet's account.
Insurer: MetLife
By: customer
Pets Best Insurance Coverage
Just entered my first claims with Pets Best for my dog Ruby. The whole process from filing, getting a response and the coverage was just as my policy stated—no surprises. I was very pleased.
Our agent was friendly
Our agent was friendly, knowledgable, and went above and beyond in helping us understand the ins and outs of the pet insurance policy for our beloved reptile family member.
Insurer: Nationwide
By: customer
Worst customer service I have ever dealt with.
This company only cares about the money. They lure you in with a low premium and then drastically increase them every year. They were the subject of a lawsuit for increasing premiums without notice. Their customer service for existing customers is someone from the Philippines who speaks very broken English. I could not understand what she was saying and sent emails asking that someone I could understand please call me and no one ever did. Finally I called and chose the option for wanting to purchase pet insurance (not existing customer) and surprisingly I got someone that spoke very good English. I would look elsewhere when choosing pet insurance.
Insurer: Healthy Paws
By: Brett Wightman
Very Fast!
My girl was very sick and I took her to the vet. I filed my first claim that evening, it was accepted in processed in less than 24 hours. I then had to take her to the hospital, which was very expensive, she spent two nights there. I filed the second claim when I was picking her up and it was accepted and processed again within 24 hours. I received payment both times and less than one week. Overall an amazing experience with Pets Best!
Insurer: Pets Best
By: Cary