225,090+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,090 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They are not longer great after the company changed owners
Healthy Paws used to be great. This is my 10th year with them. But earlier this year, they were sold to Chubb. Ever since they changed ownership, it has been awful! My monthly rate is now over $400 per month for a 10-year-old golden, and they suddenly reduced my 80% coverage down to 70%! In addition, claims that were once easily approved using my Vets invoice are now denied each time. I used to tell all my friends to use Healthy Paws, but I am now going to tell everyone I know to stay away from them. Be warned! Most of the positive reviews are likely from how great Healthy Paws USED TO BE, but now that they were sold to Chubb, THEY ARE HORRIBLE!
Insurer: Healthy Paws
By: Derek
Quick in responding to claims
Quick in responding to claims
Insurer: MetLife
By: REMANDABAN/VENERACION MARALIT
Fast reimbursement
Very easy now that the account for my pet is set up. Very fast turnaround. Was reimbursed for preventative meds within 48 hours of turning it in.
Insurer: MetLife
By: Sarah P
The process was very easy and fast
The process was very easy and fast
Insurer: MetLife
By: Julie Pierce
You're quick on letting your customers…
You're quick on letting your customers know that you have recieved their statements and your fast on returning portion going back to customers. Thank you for your quick replies.
Insurer: Pumpkin
By: Judy
Pay your claims
Pay your claims, stop making your customers resend vet notes and invoices multiple times especially on conditions your fur baby has already been treated for and you have notes stating it is a permanent condition
Insurer: Embrace
By: Karan Kaplan
I need for this to completely go…
I need for this to completely go through I need my little girl checked out please
Insurer: Nationwide
By: customer
Fast refunds
My Yorkie had to have surgery to remove bladder stones. This was her third surgery and Spot was fast in sending the refunds for them. This was good because the refunds arrived in time for me to pay the charge on my credit card.
Insurer: Spot
By: Glenda Dixon
Rates go up tremendously after first…
Rates go up tremendously after first year in despite not having major claims. Claims seem more difficult to submit and longer to receive.
Insurer: Pets Best
By: Lauren Wright