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Customer Service Representatives are always friendly and prompt in providing information or handling requests.
Customer Service Representatives are always friendly and prompt in providing information or handling requests.
Insurer: Trupanion Canada
By:
Easy enrollment and easy to understand policies.
Easy enrollment, and easy to understand policies.
Insurer: Trupanion Canada
By:
Easy to deal with
Easy to deal with
Insurer: Trupanion Canada
By:
Almost good
Everything was ok overall. My puppy is a Morkie mix and I wanted to clarify if I should choose Morkie as breed or small dog less than 20 pounds. I called Tripanion to confirm and the person that answered seemed bothered by the question. It might have been a silly question but it is my first puppy and I didn’t want to pick something wrong.
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Found I wasn't covered for the event which was disappointing.
Found I wasn't covered for the event which was disappointing. The associate I dealt with was very friendly, compassionate and explained everything in an easy to understand manner.
Insurer: Trupanion Canada
By:
Great customer service!
Great customer service!! Your rates are a little high, almost double since I started with you back in 2007.
Insurer: Trupanion Canada
By:
I am very happy with my trupanion experience so far .
I am very happy with my trupanion experience so far .
Insurer: Trupanion Canada
By:
I believe Trupanion is a professional corp.
I believe Trupanion is a professional corp. I’ve been a client less than a year and they have demonstrated that through both their coverage and superior client service. Trupanion appears to be in the insurance industry, not simply the pet industry. As such, I view them not just as insurance for my pup, but also as important financial protection. I’m a detail-oriented person and easily disappointed. So far, Trupanion has impressed me. From claim to reimbursement, the process was timely seamless. Billy Toronto Region
Insurer: Trupanion Canada
By:
I have been with them for a very long time and they look after my pets very well.
I have been with them for a very long time and they look after my pets very well. Just wish they would add teeth Cleaning to the insurance.
Insurer: Trupanion Canada
By: