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It was very quick and easy to submit…
It was very quick and easy to submit the claim. I heard back earlier than expected from Pets Best which was great!
Insurer: Pets Best
By: Susan
So grateful for Pets Best!!
Thank you for making a very stressful situation much more manageable. Our puppy was very sick, and we had to take her to the emergency vet (she is recovering well now). Your quick response to our claim and kind words were such a blessing! I recommend Pets Best to EVERYONE I know with a fur baby!!! You are amazing!
Insurer: Pets Best
By: CC
Extremely long claim review time
The phone reps are very nice and helpful; however, 42+ days for a claim to be reviewed is unacceptable in my opinion. If I hadn’t called in on a regular basis during the month and a half, it would have taken even longer which is unbelievable. I regularly checked in to see if they needed any additional documentation so that the process wouldn’t be delayed in any way but it still took extremely long.
Insurer: Pets Best
By: Kristine
Quick and Easy Claims Process
Our dog had TPLO surgery for a torn ccl ("doggie ACL") and Healthy Paws was quick to process the claim and pay out the payment. It made a big big surgery much less stressful for us. Very happy with Healthy Paws and would recommend to Friends and Family.
Insurer: Healthy Paws
By: Nathan Leone
Quick and Easy Claim process after major surgery for our dog
Our dog had TPLO surgery for a torn ccl ("doggie ACL") and Healthy Paws was quick to process the claim and pay out the payment. It made a big big surgery much less stressful for us. Very happy with Healthy Paws and would recommend to Friends and Family.
Insurer: Healthy Paws
By: Nathan
Have nothing but good things to say…
Have nothing but good things to say about trupanion as they make it so easy to get coverage for your pet needs. If you haven't yet signed up with them I would do so asap
Insurer: Trupanion Canada
By: adam mirra
EFFING SCAM!!!
I AM SO EFFING SICK OF THIS SCAM OF A COMPANY!!!!!!!! I have submitted ALL my pets medical records to process a claim AND THEY KEEP SENDING ME BACK BS EMAILS ASKING FOR ALL OF THE RECORDS!!!! I have given this scam company ALL THE RECORDS I HAVE and have emailed ALL OF THEIR EMAIL ADDRESSES AND CALLED FOUR EFFING TIMES to get clarity on WHAT ELSE COULD POSSIBLY BE NEEDED!!!! Finally another incompetent staff member on the phone ON MY FOURTH TIME CALLING said she’d reach out to the ONLY vet my pet has been to in his entire life to ask for what they are missing BECAUSE SHE COULDNT EVEN TELL ME!!!! I get a notice they’ve received records…THEN THE NEXT DAY I GET THE SAME BS EMAIL SAYING THEY NEED ALL OF HIS RECORDS!!! They don’t effing take the time to even identify EXACTLY WHAT IS MISSING. They just scam and scam and scam and pretend they’re missing documents JUST TO KEEP FROM PAYING OUT CLAIMS!!! I have been a long-time customer with only ONE other claim and they did this SAME crap. I’m done. DO NOT GO WITH THIS COMPANY!!! THEY WILL ACTIVELY DENY AND DENY AND ROADBLOCK YOU FROM ANY PAYMENTS YOU ARE ENTITLED TO!!!!
Insurer: Healthy Paws
By: Dana
Quick response and helpful
Quick response and helpful
Insurer: ManyPets
By: customer
When will my insurance card be coming…
When will my insurance card be coming to me for my cat and dog
Insurer: ASPCA
By: Valerie D Arrington