219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Apart from excellent prices
Apart from excellent prices, I have found Sonnet customer service to be very good. In two cases where I had a query, there was a response in very short time. The answer to my query was detailed. I would (and have) ecommend Sonnet to anyone.
Insurer: Sonnet
By: peter keleher
When there was a problem with my…
When there was a problem with my payment, I was able to fix it mostly myself but the agent was very nice.
Insurer: Sonnet
By: Amber Lynne
First time on this insurance but i…
First time on this insurance but i think compare to my previous insurance this is the BEST.I dont know if they can help me out switching my payments instead from the visa,i would like to deduct me from my debit account..thanks!
Insurer: Sonnet
By: Albert
It was so easy to get insurance
It was so easy to get insurance. Anytime I have had a question about something the customer service is always so helpful and trashed time to explain it to me. I always recommend Sonnet insurance to anyone looking for great insurance company. Thank you Sonnet ❤️
Insurer: Sonnet
By: Allison
Pets Best - Dental Wellness
I added the wellness coverage to my policy during my last renewal. My claim for my dog’s teeth cleaning was fully approved with no issues.
Insurer: Pets Best
By: TDaw
We joined Sonnett a few years ago and…
We joined Sonnett a few years ago and they have been amazing to deal with very reasonable rates very helpful with any issues we have
Insurer: Sonnet
By: Stephen
PetsBest
PetsBest We have been long-time customers of Pets Best. As our cats have gotten older where health concerns increase, we have found the insurance to be lacking in terms of what is covered, the limits and the reimbursement. For these reasons, we have canceled. There was far more going to PetsBest than being reimbursed.
Insurer: Pets Best
By: Jean Rowe
My first claim with Pets Best
My pet had diarrea 4x in one nite from nothing eaten that was out of the ordinary, & in the morning she had it again along with vomiting. I visited my Vet and she performed multiple tests along with an ultrasound, leading to several prescriptions, including a special RX diet & a probiotic supplement. Now I find out PB doesnt cover any RX diets or supplements, RX or not. So out of a $1200 bill, PB sent me a check for $300, $500 of which was my deductible. I think I should have received $600-$700 back. Yes it is my first experience with PB, but they seem to NOT cover more than they cover. It took well over 4 weeks to receive reimbursement and 2 weeks to even hear back after filing. Considering the claim was thru email, thats way too long to wait for a response to a claim.
Insurer: Pets Best
By: Jeanne
Great communication
My claims were delayed and the communication of that update was great.
Insurer: Pets Best
By: Anna G.