154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 28, 2022

So glad i purchased pet insurance for…Blu

So glad i purchased pet insurance for my dog Blu thru Healthy Paws. Blu suffered a torn knee ligament in both knees several months apart and needed surgery in both knees. Healthy Paws made the claim process seamless and I had no issues or problems getting my claims approved. Payment was very fast and Healthy Paws covered all aspects of the surgeries. I highly reccomend Healthy Paws .

Insurer: Healthy Paws

By: John

March 28, 2022

Go elsewhere!

If your looking for pet insurance look elsewhere. It has been 40 days since submitting a claim and customer service just says they have a lot of claims they are dealing with right now. Absolutely unacceptable. I canceled them today because I am just paying for everything out of pocket at this point. Completely useless company.

Insurer: Pets Best

By: Danielle W

Verified March 28, 2022

Initial Impression

So far so good. Initial process was great and the customer service response was prompt.

Insurer: ManyPets

By: Tom

March 28, 2022

Ear Infection considered "Pre-Existing" condition!

First, had to go through hoops to even file a claim. You cannot file on-line, only through the app. Then you have to answer a series of questions to an "automated person" and even submit to a "video" of you describing the events of the illness. I rescued a dog. Took him to the vet shortly after adopting him and he diagnosed with an ear infection and prescribed drops. I then purchased Lemonade a few weeks later. The first claim I submitted was over a year later for another ear infection. My claim was denied as they stated it was a "pre-existing" condition. An ear infection is an acute illness, not chronic. I will be filing a complaint with the Illinois Department of Insurance and then will cancel this policy. What good is it?

Insurer: Lemonade

By: Donna

Useful
March 28, 2022

Easiest insurance ever!

Lemonade is so worth it!! I actually decided on lemonade based on other reviews. My first dog was unfortunately a frequent flyer at the vet (pit with skin issues) and his insurance company was an absolute pain. My current dog had to be rushed to the emergency vet and then taken to her normal vet for more testing and care (wonky liver). Submitting the (lengthy) bills was an absolute breeze! You never want to have to use your insurance but lemonade made it so simple and easy. I was able to submit everything through the app and was reimbursed pretty quickly! The reps stayed in constant contact with me and gave me little updates throughout the claim process. Everyone at lemonade is super friendly! The rep that handled my claim, Julia, was so sweet and truly cared about how my dog was doing. I also love that if your claim does not get approved for some reason they will donate the money. Bottom line: lemonade is super easy to work with and I highly recommend it!

Insurer: Lemonade

By: Katelyn

Useful
March 28, 2022

My dog swallowed something she could…

My dog swallowed something she could not pass so of course she had to have emergency surgery. With the accident only plan, everything was covered! It was so easy to submit the information, and every time I called for updates someone answered and explained in words I understand

Insurer: Pets Best

By: Amanda Murphy

March 28, 2022

Worth the money

Lemonade has been a great policy to have for my puppy. They review and pay claims promptly. I would highly recommend them!

Insurer: Lemonade

By: Paula

Useful
March 28, 2022

This is a scam

This is a scam. I’ve been paying for a year now and not one thing was covered. Not hospital visits, not illness, nothing. They deny everything. And get this!!! Now they are increasing their rates!! They denied my dogs allergy issues because she had puppy vaginal problems. Ridiculous. They sent me a survey and said they were going to post it, I completed it and WEIRD they didn’t post it!!!! Complete scam. Don’t wast your money. You’re better off setting aside the money monthly into a savings account. Biggest regret of my life and trust me…I regret lots.

Insurer: Trupanion

By: Candice Roundy

Verified March 28, 2022

I like the quick response I get and the…

I like the quick response I get and the refund.

Insurer: ASPCA

By: Irene Tyaba

Verified March 28, 2022

Another fantastic experience

Trupanion has always been there when I needed them most. This condition was no exception. Pebbles was diagnosed with a mast cell tumor on her ear. Needed surgery to remove her whole flap / ear. Expensive surgery but Trupanion stepped in and covered most of the cost. Thank you for always being there when I need you the most. Gary B.

Insurer: Trupanion

By: Gary

Useful

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