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I can’t say enough good things about…
I can’t say enough good things about MetLife Pet Insurance! Their app is incredibly easy to use — submitting a claim is as simple as taking a picture of my vet receipt and uploading it. That’s it! No confusing forms, no endless back-and-forth. Whenever I’ve called with questions, their team has been so kind, patient, and helpful. They truly make me feel like they care about my baby Lilith just as much as I do. I never have to worry about whether I can take her to the vet — I know MetLife has us covered. One of my favorite features is their free in-app vet chat. I can talk to a vet anytime to see if Lilith needs an in-person visit or just a little at-home care. It’s such a relief to have someone on my phone who answers quickly, especially for those “should I be worried?” Times.
Insurer: MetLife
By: customer
Claim filed
I filed a claim to see if I can receive any reimbursement for my expenses. The claims were denied as it was considered a preexisting condition. "
generally pretty quick on paying…
generally pretty quick on paying claims. App is pretty easy to use. however premiums have doubled in last 2 years.looking around for better prices. Now costs more than i pay monthly for my healthcare per month
Insurer: MetLife
By: William O
Looking forward to my ride with Nationwide
Very easy and straightforward website fir sign up. Great explanation of benefits.
Insurer: Nationwide
By: Michael R
Better than most other Compainies
Very easy to navigate site, submit forms, and get paid. My reimbursement came quickly and EOB was emailed and accurate.
Insurer: MetLife
By: Jessica M
Used to be very good. Not any more.
Recently, the service has really declined. I had to submit a couple of claims for my dogs this summer, and each time, the information was entered incorrectly by your staff. The claim was entered under the wrong dog, twice. A procedure was entered incorrectly. And trying to get it corrected is a real ordeal. I'm still in the process. I was told my claim was "escalated" for review, but that was weeks ago. Very disappointing.
Insurer: MetLife
By: Patty Meehan
Healthy Paws I’d Excellent
My dog is 10 years old and I’ve used Healthy Paws for major health events. As an Equine Mortality Underwriter myself, I must say their customer service, and claims payment times are excellent. I have recommended the company to my friends and colleagues including my vet clinic. Healthy paws is an excellent five star rating pet insurance company.
Reliable pet insurance
That’s my first dog and first pet insurance. I did a lot of research and chose MetLife medical plus wellness. My experience has been positive. They have been pretty quick in processing and paying my claims, maybe with one reasonable exception. No big challenges though. They have been reliable for the last one year, which is what is important to me and I plan to continue using them.
Insurer: MetLife
By: Zara
Prompt payment without any hassle
Prompt payment without any hassle. I filed a claim and received the approval in about half an hour, and payment was on its way!
Insurer: Pumpkin
By: Brenda Probst