208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot is Very good about confirming…
Spot is Very good about confirming receipt of claims and returns payment in a very timely way!
Insurer: Spot
By: Pamela Cereghino
Process was easy to submit claim
Process was easy to submit claim
Insurer: MetLife
By: customer
Smartest move we have made
The reps I have spoken with are very helpful. Claim submission is a breeze and usually I get the refund in days. It has taken up to a week but that is rare.
Insurer: MetLife
By: Viki
Claims "issues"
With each claim I submit, I end up having to chat in or call because I get "needs more information" emails just to be told I do have everything in when I ask. Making the reimbursement time much longer than necessary.
Insurer: MetLife
By: customer
Easy!
Easy, Fast and efficient claim submission and payment received.
Insurer: MetLife
By: customer
Very grateful client
The one time i called with questions the gentleman I spoke to was so helpful and courteous. The claims process has been super easy. I’m so thankful I signed up my dog for this program. It’s been extremely valuable in her health care.
Insurer: MetLife
By: Lindsey B
Response:I am pleased with the insurance and…
I am pleased with the insurance and also the response time is very good
Insurer: Spot
By: Pilar Moore
quick processing and friendly
quick processing and friendly service
Insurer: MetLife
By: customer
I must admit it was a learning curve…
I must admit it was a learning curve for me to understand the documentation needed for reimbursement. However once I understood what was needed my claims were reimbursed in a timely manner. Customer service reps were always kind and expressed care for my dog. Really appreciate them!
Insurer: MetLife
By: customer
Excellent Customer Care!
"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "
Insurer: Pets Best
By: Amy Parker