224,163+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,163 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great communication with Customer…
Great communication with Customer Service. Answered all my questions and assisted me with filing a claim
Insurer: ASPCA
By: Rhonda Lands
I’m not completely happy
I’m not completely happy. It takes a long time to receive payment. I submitted 4 claims on 6/30 and the 3 smaller ones were reimbursed quickly. The 4th which is larger due to our annual teeth cleaning is still “processing.” The app is not user friendly either because you can’t type messages or narrative about your claims or requests for follow up. I literally have to type out a document and attach it instead of being able to access a text box like I’m doing right now to make this feedback comment on my service experience. Fortunately I hardly max out my payout allotments each year (means a healthy dog!) but my premiums go up drastically each year. Instead you add more “spend” allotment as a carry over. I’d rather the premium savings each month but when I’ve asked this I’ve not been welcomed with help.
Insurer: MetLife
By: customer
ASPCA BEST PET INURANCE
ASPCA BEST PET INURANCE. They are very fair with claims, have excellent customer service, a fantastic over the phone high priority/emergency assistance for pet issues, and the claim process is rather simple. They greatly ease the stressful times when a pet has gotten ill or hurt.
Insurer: ASPCA
By: Red
Michael was awesome!
Michael was professional, explained everything thoroughly, and addressed all my questions. Michael made the process quick and easy,
Insurer: Nationwide
By: Jennifer Sebastian
It was easy walked right through it
It was easy walked right through it
Insurer: MetLife
By: Merl Lovings
Really easy to compare different plans…
Really easy to compare different plans and costs. The only thing that would have been nicer is a more prompt confirmation email or notification.
Insurer: Nationwide
By: customer
Avoid This Company
They automatically denied my dog's claim with no identified medical reason. Probably because there is not a legitimate reason for the denial. The claim appeal process is not easy, and it is not available in the app. They request 18 months of medical records before coverage began even though they already have the SOAP files for every vet visit your dog has had since adoption. They are basically trying to get you to drop the appeal. I suspect they plan to continue denying the coverage. They do not respond quickly to claims nor concerns. There is no way to cancel your policy on the app or website. There is no way to change your coverage to a lower deductible on the website nor app. They want you to call them because unlike reputable companies they seem to want to avoid a paper trail. They will not allow you to remove your payment method. My advice is to avoid this company.
Insurer: Pets Best
By: Alice
Easy application
Easy application Able to understand everything
Insurer: Prudent Pet
By: Patricia
Good turn around time on monthly reimbursement
This claim was for my girls enzymes. They are very fast at turning this claim around sometimes in 1 day no later than 2. What they need help with is how long it takes the moneg to get in my account. Sometimes almost a week after approval. I really appreciate how fast they turn around paying her enzymes.
Insurer: Pets Best
By: Rosa